Epson ET-8550 paper does not feed or several sheets feed at once
Cause 1 of 5Paper does not feed for printing. Source: Solving Problems: Paper Feeding Problems, p. 283
First checkRemove the paper from the rear paper feeder or cassette, reload it and adjust the edge guides.
Causes and checks
Paper does not feed for printing. Source: Solving Problems: Paper Feeding Problems, p. 283
- Remove the paper from the rear paper feeder or cassette, reload it and adjust the edge guides.
- Keep the stack below the tab on the edge guides inside the cassette, and load only one sheet at a time in the rear paper feed slot.
The paper cassette is not fully inserted. Source: Solving Problems: Paper Feeding Problems, p. 283
- Insert the paper cassette all the way into the product.
Several pages feed at once. Source: Solving Problems: Paper Feeding Problems, p. 283
- Remove the paper, fan the edges to separate the sheets, and reload it.
Paper jams when you print on both sides. Source: Solving Problems: Paper Feeding Problems, p. 283
- Load fewer sheets.
Paper is ejected from the rear paper feed slot without being printed. Source: Solving Problems: Paper Feeding Problems, p. 283
- Start the print job first, then load the sheet of paper.
All 5 causes checked. Contact Epson Support: (562) 276-4382.
Service
If the checks above do not clear it, contact Epson Support: (562) 276-4382, epson.com/support. United States; Canada (905) 709-3839. 6 AM to 8 PM Pacific Time Monday to Friday and 7 AM to 4 PM Saturday. Source: Solving Problems: Where to Get Help, p. 323
Other ET-8550 problems
- Product does not turn on or off2 causes in the manual. First: the power cord is loose, or the power button was not held long enough.
- Noise after filling the ink2 causes in the manual. First: the product charges its print head the first time the tanks are filled. The power light flashes until charging finishes; turning the product off earlier can make it charge improperly and use excess ink the next time.
Sources
- User's Guide, ET-8500/ET-8550. Epson America, Inc. Document CPD-59879, revision CPD-59879R1, 346 pages, en-US. files.support.epson.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.