Samsung WF45T6000AW the door does not open
Cause 1 of 4The cycle is still running, or the door lock is still engaged. Source: Troubleshooting: Checkpoints, p. 52
First checkPress or tap Start/Pause (Hold to Start) to stop the washer.
Causes and checks
The cycle is still running, or the door lock is still engaged. Source: Troubleshooting: Checkpoints, p. 52
- Press or tap Start/Pause (Hold to Start) to stop the washer.
- Wait a few moments for the door lock mechanism to disengage.
- Make sure the door lock light is off. It turns off after the washer has drained.
Water remains in the drum. Source: Troubleshooting: Checkpoints, p. 52
- Make sure all the water in the drum is drained. The door may not open if water remains. Drain the drum and open the door manually. See Drain the washer by hand after a power failure.
The washer was paused or stopped recently. Source: Troubleshooting: Checkpoints, p. 52
- If the washer is paused after water is supplied, wait one minute before opening the door.
- If draining occurred followed by an information code, the door stays locked until 3 minutes after the washer stopped or the power was turned off.
The power cord was unplugged during operation. Source: Troubleshooting: Checkpoints, p. 52
- Plug the power cord in and turn on the power.
- Deactivate Child Lock if necessary.
- Press and hold Start/Pause (Hold to Start) to stop the operation.
- Power the washer off and restart it.
All 4 causes checked. Contact Samsung Customer Service: 1-800-SAMSUNG (726-7864).
Service
If the checks above do not clear it, contact Samsung Customer Service: 1-800-SAMSUNG (726-7864), samsung.com/us/support/. United States. Source: Limited warranty (U.S.A.): contact details, p. 62
Other WF45T6000AW problems
- The washer does not start6 causes in the manual. First: the washer is not plugged in, or the household circuit is off.
- Not enough water, or no water, enters the washer5 causes in the manual. First: the faucet is not fully open.
- Detergent remains in the detergent drawer after a cycle3 causes in the manual. First: water pressure is too low.
- The washer vibrates excessively or makes noise7 causes in the manual. First: the floor is not level or solid.
- The washer does not drain or spin6 causes in the manual. First: the drain filter is clogged.
- Excessive sudsThe detergent type or amount is wrong.
- Additional detergent cannot be addedThe detergent or fabric softener compartment is already at its limit.
- The washer stops during a cycle5 causes in the manual. First: the washer has no power.
- The washer fills with the wrong temperature of water5 causes in the manual. First: A tap is not fully open, or the temperature selection is wrong.
- The load is wet at the end of a cycle4 causes in the manual. First: the spin speed is too low.
- The washer leaks water5 causes in the manual. First: the door is not closed properly.
- The washer smells3 causes in the manual. First: excessive suds collect in recesses.
- After a cycle, the washer is not off or the door does not openThe SELF CLEAN+ indicator is on.
Sources
- User manual, Washer WF45T6000A*. Samsung Electronics America, Inc. Document DC68-04006R-07, revision 07, 204 pages, en. downloadcenter.samsung.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.