Samsung WA49B5205AW the spin basket or a drain or supply hose is frozen
CauseThe water in the basket or hoses has frozen. Source: Troubleshooting: Checkpoints, p. 56
First checkUse warm water to help loosen the water supply hoses and drain hose, and then disconnect them. Soak them in warm water.
Causes and checks
The water in the basket or hoses has frozen. Source: Troubleshooting: Checkpoints, p. 56
- Use warm water to help loosen the water supply hoses and drain hose, and then disconnect them. Soak them in warm water.
- Fill the spin basket with warm water, and then wait about 10 minutes.
- Put a hot towel on the drain hose connector.
- Reconnect the water supply hoses and drain hose, and then check that water is supplied properly.
Service
If the checks above do not clear it, contact Samsung Customer Service: 1-800-SAMSUNG (726-7864), samsung.com/us/support/. United States. Source: Troubleshooting: Information codes, p. 60
Other WA49B5205AW problems
- The washer does not turn on3 causes in the manual. First: the home electrical supply does not match the washer's requirements.
- The washer does not start8 causes in the manual. First: the door is not closed.
- Water is not supplied8 causes in the manual. First: start/Pause (Hold to Start) was not pressed after selecting the cycle and options.
- Detergent remains in the automatic dispenser after a cycle2 causes in the manual. First: water pressure is too low.
- The washer vibrates excessively or makes noise6 causes in the manual. First: the floor is not level.
- The washer stops during a cycle5 causes in the manual. First: the washer has no power.
- The washer fills with the wrong temperature of water4 causes in the manual. First: A tap is not fully open, or the temperature selection is wrong.
- The door (lid) is locked or will not openThe cycle is still running, or the lock has not released.
- The washer does not drain or spin4 causes in the manual. First: the household power supply has a fault.
- The load is wet at the end of the cycle3 causes in the manual. First: the spin speed is too low.
- The washer leaks water5 causes in the manual. First: A hose connection is loose or a hose washer is misplaced.
- Excessive sudsThe detergent type or amount is wrong.
- Water drains out immediately3 causes in the manual. First: the drain hose is clogged or not hung over the drain hose hook.
- Stains remain on clothes2 causes in the manual. First: the cycle or detergent amount does not suit the load.
- The washer smells2 causes in the manual. First: excessive suds collect in recesses.
- The washer makes a thumping sound2 causes in the manual. First: A heavy load.
Sources
- User manual, Washer WA49B5205A*. Samsung Electronics America, Inc. Document DC68-04037Q-05, revision 05, 72 pages, en. downloadcenter.samsung.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.