LG WM6700HBA error Drainage
The washer is not draining.
Cause 1 of 3The drain hose is kinked, pinched or clogged. Source: Troubleshooting: Error Messages, p. 48
First checkMake sure the drain hose has no clogs or kinks and is not pinched behind or under the washer.
Causes and checks
The drain hose is kinked, pinched or clogged. Source: Troubleshooting: Error Messages, p. 48
- Make sure the drain hose has no clogs or kinks and is not pinched behind or under the washer.
The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the washer. Source: Troubleshooting: Error Messages, p. 48
- Move the end of the drain hose below 96 inches (2.4 m). LG recommends no higher than 66 inches (168 cm) for best performance.
The drain pump filter is clogged with dirt. Source: Maintenance: Cleaning the Drain Pump Filter, p. 45
- Clean the drain pump filter. See Clean the drain pump filter.
All 3 causes checked. Contact LG Customer Information Center: 1-800-243-0000.
Service
If the checks above do not clear it, contact LG Customer Information Center: 1-800-243-0000, lg.com/us/support. United States (Canada: 1-888-542-2623). Source: Limited Warranty: To Obtain Warranty Service, pp. 57, 62
Other WM6700HBA codes
- Door open: The door is open.
- Door unlocked: The door is not secured.
- Water supply: The washer is not receiving enough water.
- Unbalance: The load is out of balance.
- No water detected: The water level sensor is not working correctly.
- Motor error: A motor error has occurred.
- Water too high: The water level is too high because of a faulty water valve.
- Freeze error: The inlet hose, drain hose or drain pump is frozen.
- No temp detected: Control error.
- Vibration sensor: The vibration sensor is malfunctioning.
- Turbidity sensor: The turbidity sensor is malfunctioning.
- Steam error: The steam function did not work properly.
- Power failure: There was a power interruption, or the power cord was not plugged in properly.
- Oversudsing: Too much detergent was used and too much sudsing was detected.
- Voltage abnormality: Abnormal voltage was detected.
- Check det. Tank: The amount of liquid detergent in the detergent reservoir did not go down. Detergent that sat in the reservoir for a long time has hardened.
- Check soft. Tank: The amount of fabric softener in the softener reservoir did not go down. Softener that sat in the reservoir for a long time has hardened.
- No detergent / No softener: The automatic detergent or softener injection does not work properly.
- ezDispense error: The ezDispense function did not work properly.
- Drawer open: The washer was started, or the drawer was opened during a cycle, without the dispenser drawer fully closed.
Sources
- Owner's Manual, Washing Machine WM6700H*A / WM5700H*A. LG Electronics Inc. Document MFL70701247, revision Rev.06, 2026-01-23, 68 pages, en-US. gscs-b2c.lge.com. Listed on the manufacturer's support page. Retrieved 12 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.