LG WM3600HWA washer will not connect to Wi-Fi
Cause 1 of 5The Wi-Fi password was entered incorrectly. Source: Troubleshooting: Wi-Fi, p. 49
First checkDelete the home Wi-Fi network from the phone and start the connection again.
Causes and checks
The Wi-Fi password was entered incorrectly. Source: Troubleshooting: Wi-Fi, p. 49
- Delete the home Wi-Fi network from the phone and start the connection again.
Mobile data is on in the smartphone. Source: Troubleshooting: Wi-Fi, p. 49
- Turn off mobile data on the phone before connecting the washer.
The network name (SSID) contains special characters. Source: Troubleshooting: Wi-Fi, p. 49
- Use a network name made of English letters and numbers only.
The router is not on 2.4 GHz. Source: Troubleshooting: Wi-Fi, p. 49
- Set the router to 2.4 GHz. The washer supports only that frequency. Ask the internet provider or the router maker how to check it.
The washer is too far from the router. Source: Troubleshooting: Wi-Fi, p. 49
- Move the router closer or add a Wi-Fi repeater.
All 5 causes checked. Contact LG Customer Information Center: 1-800-243-0000.
Service
If the checks above do not clear it, contact LG Customer Information Center: 1-800-243-0000, lg.com/us/support. United States (Canada: 1-888-542-2623). Source: Limited Warranty: To Obtain Warranty Service, pp. 51, 56
Other WM3600HWA problems
- Water does not drain or drains slowly3 causes in the manual. First: the drain hose is kinked, pinched or clogged.
- Washer is not filling properly5 causes in the manual. First: the inlet filters on the fill valves are clogged.
- Washer will not operate or does not turn on6 causes in the manual. First: the control panel powered off after a period of inactivity.
- Water leaks from the washer4 causes in the manual. First: the hoses are not connected correctly.
- Washer is noisy or vibrates7 causes in the manual. First: keys, coins or safety pins are in the drum or the pump (rattling or clanking).
- Musty or mildew smell in the washer5 causes in the manual. First: too much detergent, or detergent that is not HE.
Sources
- Owner's Manual, Washing Machine WM3600H*A. LG Electronics Inc. Document MFL70701250, revision Rev.04, 2026-01-23, 60 pages, en-US. gscs-b2c.lge.com. Listed on the manufacturer's support page. Retrieved 12 November 2026.
- Owner's Manual, Washing Machine WM4200H*A / WM4100H*A. LG Electronics Inc. Document MFL71728905, revision Rev.05, 2025-11-20, 60 pages, en-US. gscs-b2c.lge.com. Listed on the manufacturer's support page. Retrieved 12 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.