Lg washer not filling with water
Cause 1 of 5The inlet filters on the fill valves are clogged. Source: Troubleshooting: Operation, p. 47
First checkClean the water inlet filters.
Causes and checks
The inlet filters on the fill valves are clogged. Source: Troubleshooting: Operation, p. 47
- Clean the water inlet filters. See Clean the water inlet filters.
An inlet hose is kinked or clogged. Source: Troubleshooting: Operation, p. 47
- Check that the inlet hoses are not kinked or clogged.
A hot or cold faucet is not fully on. Source: Troubleshooting: Operation, p. 47
- Turn both the hot and cold faucets all the way on.
The door is open or something is caught under it. Source: Troubleshooting: Operation, p. 47
- Close the door and check that nothing is caught under it.
The water level looks low. Source: Troubleshooting: Operation, p. 47
- No action is needed. The water will not normally cover the clothes; the fill level is optimized for the wash motion to achieve the best wash performance.
All 5 causes checked. Contact LG Customer Information Center: 1-800-243-0000.
Service
If the checks above do not clear it, contact LG Customer Information Center: 1-800-243-0000, lg.com/us/support. United States (Canada: 1-888-542-2623). Source: Limited Warranty: To Obtain Warranty Service, pp. 51, 56
Other WM3600HWA problems
- Water does not drain or drains slowly3 causes in the manual. First: the drain hose is kinked, pinched or clogged.
- Washer will not operate or does not turn on6 causes in the manual. First: the control panel powered off after a period of inactivity.
- Water leaks from the washer4 causes in the manual. First: the hoses are not connected correctly.
- Washer is noisy or vibrates7 causes in the manual. First: keys, coins or safety pins are in the drum or the pump (rattling or clanking).
- Musty or mildew smell in the washer5 causes in the manual. First: too much detergent, or detergent that is not HE.
- Washer will not connect to Wi-Fi5 causes in the manual. First: the Wi-Fi password was entered incorrectly.
Sources
- Owner's Manual, Washing Machine WM3600H*A. LG Electronics Inc. Document MFL70701250, revision Rev.04, 2026-01-23, 60 pages, en-US. gscs-b2c.lge.com. Listed on the manufacturer's support page. Retrieved 12 November 2026.
- Owner's Manual, Washing Machine WM4200H*A / WM4100H*A. LG Electronics Inc. Document MFL71728905, revision Rev.05, 2025-11-20, 60 pages, en-US. gscs-b2c.lge.com. Listed on the manufacturer's support page. Retrieved 12 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.