Lg washer not draining
Cause 1 of 3The drain hose is kinked, pinched or clogged. Source: Troubleshooting: Operation, p. 47
First checkCheck that the drain hose is free of clogs and kinks and is not pinched behind or under the washer.
Causes and checks
The drain hose is kinked, pinched or clogged. Source: Troubleshooting: Operation, p. 47
- Check that the drain hose is free of clogs and kinks and is not pinched behind or under the washer.
The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the washer. Source: Troubleshooting: Operation, p. 47
- Move the end of the drain hose below 96 inches (2.4 m). For the best result keep it no higher than 66 inches (168 cm).
The drain pump filter is clogged. Source: Maintenance: Cleaning the Drain Pump Filter, p. 39
- Clean the drain pump filter. See Clean the drain pump filter.
All 3 causes checked. Contact LG Customer Information Center: 1-800-243-0000.
Service
If the checks above do not clear it, contact LG Customer Information Center: 1-800-243-0000, lg.com/us/support. United States (Canada: 1-888-542-2623). Source: Limited Warranty: To Obtain Warranty Service, pp. 51, 56
Other WM3600HWA problems
- Washer is not filling properly5 causes in the manual. First: the inlet filters on the fill valves are clogged.
- Washer will not operate or does not turn on6 causes in the manual. First: the control panel powered off after a period of inactivity.
- Water leaks from the washer4 causes in the manual. First: the hoses are not connected correctly.
- Washer is noisy or vibrates7 causes in the manual. First: keys, coins or safety pins are in the drum or the pump (rattling or clanking).
- Musty or mildew smell in the washer5 causes in the manual. First: too much detergent, or detergent that is not HE.
- Washer will not connect to Wi-Fi5 causes in the manual. First: the Wi-Fi password was entered incorrectly.
Sources
- Owner's Manual, Washing Machine WM3600H*A. LG Electronics Inc. Document MFL70701250, revision Rev.04, 2026-01-23, 60 pages, en-US. gscs-b2c.lge.com. Listed on the manufacturer's support page. Retrieved 12 November 2026.
- Owner's Manual, Washing Machine WM4200H*A / WM4100H*A. LG Electronics Inc. Document MFL71728905, revision Rev.05, 2025-11-20, 60 pages, en-US. gscs-b2c.lge.com. Listed on the manufacturer's support page. Retrieved 12 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.