Shark RV2500AE Series (RV2502AE) how to charge the robot on the base
Before the first cleaning, or when the robot has no charge or cannot return to the base.
Steps
NOTICE
When picking up the robot, be careful not to place fingers between the bumper and the base of the robot.
Signal word assigned by Model Handbook Source: Charging, p. 6
- Place the robot on the base with the robot's back against the base.
- Check that the Charging Contacts on the bottom of the robot touch the ones on the base.
- Check that the Charging Symbol on the top right side of the base lights up; the robot beeps when charging begins.
- Leave the robot on the base to charge for up to 6 hours.
The battery is pre-installed and should be charged completely before the first cleaning. When the battery is fully charged, the charging icon stops pulsing but stays lit.
Source: Charging Source: Charging, p. 6
Used for
- Error 24 (BATTERY ICON red flashing): The battery is critically low and needs recharging.
- Battery light blinking red: There is not enough battery power for the robot to return to the base.
Other RV2500AE Series (RV2502AE) procedures
- How to set up the base and robotBefore the first cleaning.
- How to turn the robot on or offTo power the robot on, or to turn it off for storage.
- How to start or stop a cleaning cycle by handTo clean without the schedule, or to end a cleaning cycle early.
- How to empty the base dust binWhen the debris level approaches the max fill line; the bin holds up to 60 days' worth of dust and debris.
- How to empty the robot dust binAfter each use, or when the bin needs emptying.
- How to clean the robot filterAfter each use, to keep suction power up.
- How to clean the base pre-motor filtersOnce a month.
- How to clean the base post-motor filterEvery year.
- How to remove debris from the brushrollWhen debris remains wrapped around the brushroll after continued cleaning.
- How to clean the sensors and charging contactsAs needed; the cliff sensors may work less effectively when they are dirty.
- How to clean the side brushAs needed, or when error 2 shows a stuck side brush.
- How to clean the LiDAR modulePeriodically, to remove hair and debris from the navigation module on top of the robot.
- How to clean the front wheelPeriodically.
- How to clean the drive wheelsPeriodically, or when error 2 shows a stuck drive wheel.
- How to restart the phone, robot and routerWhen the robot still cannot connect to Wi-Fi.
- How to retry the Wi-Fi connection after a disconnectWhen the Wi-Fi connection randomly disconnects.
- How to enable the Shark skill for Amazon AlexaTo control the robot by voice with Amazon Alexa.
- How to link the Google Assistant on an Apple deviceTo control the robot by voice with the Google Assistant on an Apple device.
- How to link the Google Assistant on an Android deviceTo control the robot by voice with the Google Assistant on Android.
Sources
- Shark AI Ultra Robot Self-Empty XL Robot Vacuum RV2500AE Owner's Guide. SharkNinja Operating LLC. Document RV2500AE_IB_REV_Mv5, revision Mv5, 17 pages, en. support.sharkninja.com. Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.