Shark RV1000AE Series (RV1001AE) how to retry Wi-Fi setup when the robot still will not connect
When the robot still will not connect after reconnecting.
Steps
- Press the switch on the side of the robot to the (O) position to turn off the power, wait 10 seconds, then turn the power back on and wait for the audio prompt.
- Power off your phone, wait 30 seconds, then power it back on.
- Open Wi-Fi settings on your phone, find the Shark network and select Forget Network.
- Reopen the SharkClean app and try the connection process again.
Source: FAQ: Wi-Fi connection Source: FAQ: Wi-Fi connection, p. 12
Used for
Other RV1000AE Series (RV1001AE) procedures
- How to charge the robot on the baseBefore the first cleaning, after a cleaning cycle, or when the robot did not return to the base.
- How to start or stop a cleaning cycle by handTo clean without the schedule, or to end a cleaning cycle before it finishes.
- How to empty the robot dust binWhen error 9 or error 26 shows, or the bin needs emptying.
- How to empty the base dust binWhen the debris level approaches the max fill line; the bin holds up to 45 days' worth of dust and debris.
- How to clean the robot filterTo keep suction power up; clean and replace the filter inside the robot's dust bin regularly.
- How to clean the base pre-motor filtersOnce a month.
- How to remove and reinstall the base post-motor filterEvery year, to clean the post-motor filter.
- How to remove debris from the brushrollWhen debris remains wrapped around the brushroll after continued cleaning, or an error shows a brushroll blockage.
- How to clean the sensors and charging padsAs needed; the cliff sensors may work less effectively when they are dirty.
- How to clean the side brushesAs needed, or when error 2 shows a stuck side brush.
- How to clean the front caster wheelAs needed.
- How to clean the drive wheelsPeriodically, or when error 2 shows a stuck drive wheel.
- How to reconnect the robot to Wi-FiWhen the robot loses its Wi-Fi connection and does not reconnect on its own.
- How to restart the phone, robot and routerWhen the robot still cannot connect to Wi-Fi.
- How to clean selected rooms from the appWhen the map is complete and the rooms are defined and named in the SharkClean app.
Sources
- Shark IQ Robot Self-Empty XL Robot Vacuum RV1000AE Series Owner's Guide. SharkNinja Operating LLC. Document RV1000AESeries_IB_E_REV_Mv22, revision Mv22, 2021-08-10, 15 pages, en. sharkclean.com. Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.