Shark RV1000AE Series (RV1001AE) how to restart the phone, robot and router
When the robot still cannot connect to Wi-Fi.
Steps
- Turn off your phone, wait a few minutes, then turn it back on and connect to Wi-Fi.
- Make sure the power switch on the back of the base is in the ON position.
- Press the power switch on the side of the robot to the OFF position, wait 10 seconds, then press it again to turn power back on.
- Unplug the router power cable for 30 seconds, then plug it back in and allow several minutes for the router to reboot completely.
Source: Using the Shark IQ Robot: Still can't connect? Source: Using the Shark IQ Robot: Still can't connect?, p. 7
Used for
- ! + Wi-Fi (Flashing RED at the same time): Cannot connect to Wi-Fi.
- The robot will not connect to Wi-Fi or loses its connection
Other RV1000AE Series (RV1001AE) procedures
- How to charge the robot on the baseBefore the first cleaning, after a cleaning cycle, or when the robot did not return to the base.
- How to start or stop a cleaning cycle by handTo clean without the schedule, or to end a cleaning cycle before it finishes.
- How to empty the robot dust binWhen error 9 or error 26 shows, or the bin needs emptying.
- How to empty the base dust binWhen the debris level approaches the max fill line; the bin holds up to 45 days' worth of dust and debris.
- How to clean the robot filterTo keep suction power up; clean and replace the filter inside the robot's dust bin regularly.
- How to clean the base pre-motor filtersOnce a month.
- How to remove and reinstall the base post-motor filterEvery year, to clean the post-motor filter.
- How to remove debris from the brushrollWhen debris remains wrapped around the brushroll after continued cleaning, or an error shows a brushroll blockage.
- How to clean the sensors and charging padsAs needed; the cliff sensors may work less effectively when they are dirty.
- How to clean the side brushesAs needed, or when error 2 shows a stuck side brush.
- How to clean the front caster wheelAs needed.
- How to clean the drive wheelsPeriodically, or when error 2 shows a stuck drive wheel.
- How to reconnect the robot to Wi-FiWhen the robot loses its Wi-Fi connection and does not reconnect on its own.
- How to retry Wi-Fi setup when the robot still will not connectWhen the robot still will not connect after reconnecting.
- How to clean selected rooms from the appWhen the map is complete and the rooms are defined and named in the SharkClean app.
Sources
- Shark IQ Robot Self-Empty XL Robot Vacuum RV1000AE Series Owner's Guide. SharkNinja Operating LLC. Document RV1000AESeries_IB_E_REV_Mv22, revision Mv22, 2021-08-10, 15 pages, en. sharkclean.com. Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.