iRobot Roomba i3 and i4 robot vacuum
- Category
- Robot vacuums
- Model number
- i3, RVD-Y1, i4
- Region
- North America
- Verified
- Red light ring
- Red light ring sweeping to the rear
- Red light ring with 'Low battery. Please charge.'
- Solid white light ring
- Pulsing white light ring
- Pulsing red light ring
- Blue light ring pattern
- Flashing blue light ring
- Blue spiral on the light ring
- Error 1
- Error 2
- Error 3
- Error 4
- Error 5
- Error 6
- Error 7
- Error 8
- Error 9
- Error 10
- Error 11
- Error 12
- Error 13
- Error 14
- Error 15
- Error 16
- Error 17
- Error 18
- Error 19
- Error 21
- Error 22
- Error 23
- Error 24
- Error 25
- Error 26
- Error 27
- Error 29
- Error 30
- Error 32
- Error 33
- Error 34
- Error 36
- Error 38
- Error 39
- Error 40
- Error 41
- Error 42
- Error 43
- Error 46
- Error 47
- Error 48
- Error 66
- Error 74
- Error 75
- Error 76
- Error 88
- Error 89
- Error 99
- Error 1003
- Error 1010
- Charging Error 1
- Charging Error 2
- Charging Error 3
- Charging Error 4 and 5
- Charging Error 6 and 7
- Charging Error 8
- Charging Error 9
- Charging Error 11
- Charging Error 17
- Charging Error 19
- Charging Error 20
- Charging Error 21
- Charging Error 101
- Charging Error 102
- Charging Error 103
- Charging Error 104
- Charging Error 105
- Charging Error 106
- Charging Error 107
- Charging Error 109
- Charging Error 110
- Charging Error 111
- Charging Error 114
- Charging Error 115
- Charging Error 117
- Charging Error 119
- Charging Error 120
- Charging Error 121
- The robot will not charge
- The robot picks up less debris
- How to empty the bin
- How to clean the filter
- How to wash the bin
- How to clean the front caster wheel
- How to reboot the robot
- How to clean the full bin sensors
- How to clean the edge-sweeping brush
- How to clean the multi-surface brushes
- How to clean the sensors and charging contacts
- How to turn the robot off for long-term storage
Nothing on this page matches. Search all models
Error codes
| Code | Meaning | Checks |
|---|---|---|
| Red light ring | The robot has an error. | Checks |
| Red light ring sweeping to the rear | The robot senses that its bin needs emptying. | Checks |
| Red light ring with 'Low battery. Please charge.' | The battery is low. | Checks |
| Solid white light ring | The robot is fully charged. | Checks |
| Pulsing white light ring | The robot is charging. | Checks |
| Pulsing red light ring | The robot is charging with a low battery. | Checks |
| Blue light ring pattern | The robot is looking for its Home Base. | Checks |
| Flashing blue light ring | The robot is in Dirt Detect mode over an especially dirty area. | Checks |
| Blue spiral on the light ring | The robot is spot cleaning. | Checks |
| Error 1 | The left wheel is hanging down or the robot is stuck. | Checks |
| Error 2 | The multi-surface rubber brushes cannot spin. | Checks |
| Error 3 | The right wheel is hanging down or the robot is stuck. | Checks |
| Error 4 | The left wheel is stalled and jammed. | Checks |
| Error 5 | The right wheel is stalled and jammed. | Checks |
| Error 6 | A cliff is detected constantly. | Checks |
| Error 7 | The left wheel is on the ground and the robot cannot sense it. | Checks |
| Error 8 | The vacuum has poor suction. | Checks |
| Error 9 | The bumper is constantly pressed: jammed with debris or dislodged. | Checks |
| Error 10 | The right wheel is on the ground and the robot cannot sense it. | Checks |
| Error 11 | The vacuum motor is not activating. | Checks |
| Error 12 | The cliff sensors report a drop off. | Checks |
| Error 13 | Both wheels are on an uneven surface. | Checks |
| Error 14 | The bin is not present in the robot. | Checks |
| Error 15 | The robot has an internal board error. | Checks |
| Error 16 | The robot bumped something at the start; the bumper may be dislodged. | Checks |
| Error 17 | The robot entered an unknown area, got lost while cleaning and could not return to the Home Base. | Checks |
| Error 18 | Cleaning is complete but the robot could not dock onto the Home Base. | Checks |
| Error 19 | The robot failed to undock and may have bumped something near the Home Base. | Checks |
| Error 21 | The robot lost communication with its mobility board. | Checks |
| Error 22 | The chart lists the robot's environment as the cause. | Checks |
| Error 23 | The battery failed authentication; the battery may not be an authentic iRobot battery. | Checks |
| Error 24 | The chart lists the robot's environment as the cause. | Checks |
| Error 25 | The robot has an internal board error. | Checks |
| Error 26 | The vacuum stalled; a filter clog is possible. | Checks |
| Error 27 | The vacuum motor is over temperature because of a clogged filter or a bad impeller. | Checks |
| Error 29 | An error occurred while upgrading the software. | Checks |
| Error 30 | The vacuum failed to start. | Checks |
| Error 32 | The Smart Map version on the robot does not match the map saved in the app. | Checks |
| Error 33 | The robot cannot clean the path detailed in the Smart Map; the path may be blocked. | Checks |
| Error 34 | The robot has an internal communications error. | Checks |
| Error 36 | The bin full sensor was not cleared when debris was evacuated. | Checks |
| Error 38 | The robot has a power communications issue. | Checks |
| Error 39 | The robot has a power communications issue. | Checks |
| Error 40 | The robot is stuck in a Virtual Wall beam. | Checks |
| Error 41 | The mission timed out before completion. | Checks |
| Error 42 | The robot failed to re-localize during direct cleaning. | Checks |
| Error 43 | The robot started in the Home Base IR halo off the Home Base. | Checks |
| Error 46 | The robot ended its mission with a low battery while off the dock. | Checks |
| Error 47 | The robot calibration is invalid. | Checks |
| Error 48 | The robot calibration is invalid. | Checks |
| Error 66 | The memory limit is reached. | Checks |
| Error 74 | The area limit was reached. | Checks |
| Error 75 | The robot is stuck around obstacles. | Checks |
| Error 76 | The robot has an internal communication error. | Checks |
| Error 88 | The robot has determined it can no longer safely back up. | Checks |
| Error 89 | The robot has been running a mission for too long. | Checks |
| Error 99 | The robot could not orient itself from known landmarks, could not complete cleaning and canceled the cleaning job. | Checks |
| Error 1003 | The robot has an internal communication error. | Checks |
| Error 1010 | The robot cannot make a path back to the dock. | Checks |
| Charging Error 1 | The robot does not detect a battery. | Checks |
| Charging Error 2 | A charge fault was detected. | Checks |
| Charging Error 3 | A charge fault was detected. | Checks |
| Charging Error 4 and 5 | A low current fault was detected with the dock or the robot. | Checks |
| Charging Error 6 and 7 | The battery is too warm or too cold for charging. | Checks |
| Charging Error 8 | The robot cannot communicate with its battery. | Checks |
| Charging Error 9 | A battery failure was detected. | Checks |
| Charging Error 11 | A battery failure was detected. | Checks |
| Charging Error 17 | The battery may not be an authentic iRobot battery. | Checks |
| Charging Error 19 | Charging timed out. | Checks |
| Charging Error 20 | The battery has a fault or is not ready to charge. | Checks |
| Charging Error 21 | The robot docked but was unable to charge. | Checks |
| Charging Error 101 | The robot does not detect a battery. | Checks |
| Charging Error 102 | A charge fault was detected. | Checks |
| Charging Error 103 | A charge fault was detected. | Checks |
| Charging Error 104 | No electrical current was detected with the dock or the robot. | Checks |
| Charging Error 105 | A low electrical current was detected with the dock or the robot. | Checks |
| Charging Error 106 | The battery is too warm for charging. | Checks |
| Charging Error 107 | The battery is too cold for charging. | Checks |
| Charging Error 109 | A battery failure was detected. | Checks |
| Charging Error 110 | The battery cells are imbalanced. | Checks |
| Charging Error 111 | A battery failure was detected. | Checks |
| Charging Error 114 | The battery has an internal failure. | Checks |
| Charging Error 115 | A battery cell failed during charging. | Checks |
| Charging Error 117 | The battery may not be an authentic iRobot battery. | Checks |
| Charging Error 119 | Charging timed out. | Checks |
| Charging Error 120 | The battery has a fault or is not ready to charge. | Checks |
| Charging Error 121 | The robot docked but was unable to charge. | Checks |
Red light ring
Light ring solid red with an audio alert. The robot has an error.
- Press CLEAN to hear the error details.
- Check the iRobot Home app for further support.
Source Source: Using Your Roomba Robot Vacuum: Troubleshooting, p. 3
Red light ring sweeping to the rear
Light ring sweeping red toward the rear. The robot senses that its bin needs emptying.
- Empty the bin. See Empty the bin.
Source Source: Using Your Roomba Robot Vacuum: Cleaning, p. 3
Red light ring with 'Low battery. Please charge.'
Light ring red with the voice message 'Low battery. Please charge.'. The battery is low.
- Place the robot on the Home Base.
Source Source: Using Your Roomba Robot Vacuum: Troubleshooting, p. 3
Solid white light ring
Light ring solid white on the Home Base. The robot is fully charged.
Pulsing white light ring
Light ring pulsing white on the Home Base. The robot is charging.
Pulsing red light ring
Light ring pulsing red on the Home Base. The robot is charging with a low battery.
Blue light ring pattern
Light ring showing a blue pattern after tapping the Home button. The robot is looking for its Home Base.
Flashing blue light ring
Light ring flashing blue while cleaning. The robot is in Dirt Detect mode over an especially dirty area.
Blue spiral on the light ring
Light ring showing a blue spiral during spot clean. The robot is spot cleaning.
Error 1
Error 1: Uneven ground. Place on a flat surface, and then press Clean. The left wheel is hanging down or the robot is stuck.
- Place the robot on a flat surface, then press Clean.
Error 2
Error 2: Clear the brushes, then press Clean. The multi-surface rubber brushes cannot spin.
- Clear the brushes, then press Clean.
Error 3
Error 3: Uneven ground. Place on a flat surface, and then press Clean. The right wheel is hanging down or the robot is stuck.
- Place the robot on a flat surface, then press Clean.
Error 4
Error 4: Clear the wheels, then press Clean. The left wheel is stalled and jammed.
- Clear the wheels, then press Clean.
Error 5
Error 5: Clear the wheels, then press Clean. The right wheel is stalled and jammed.
- Clear the wheels, then press Clean.
Error 6
Error 6: Drop off detected. Move to a new area, and then press Clean. A cliff is detected constantly.
- Check that the cliff sensors are clear of debris.
- Move the robot to a new area, then press Clean.
Error 7
Error 7: Wheel problem. See the app for help. The left wheel is on the ground and the robot cannot sense it.
- Open the iRobot Home app for help.
Error 8
Error 8: Vacuum problem. See the app for help. The vacuum has poor suction.
- Open the iRobot Home app for help.
Error 9
Error 9: Tap the bumper to unstick, then press Clean. The bumper is constantly pressed: jammed with debris or dislodged.
- Tap the bumper to unstick it, then press Clean.
Error 10
Error 10: Wheel problem. See the app for help. The right wheel is on the ground and the robot cannot sense it.
- Open the iRobot Home app for help.
Error 11
Error 11: Vacuum problem. See the app for help. The vacuum motor is not activating.
- Open the iRobot Home app for help.
Error 12
Error 12: Drop off detected. Move to a new area, and then press Clean. The cliff sensors report a drop off.
- Move the robot to a new area, then press Clean.
Error 13
Error 13: Uneven ground. Place on a flat surface, and then press Clean. Both wheels are on an uneven surface.
- Place the robot on a flat surface, then press Clean.
Error 14
Error 14: Reinstall the bin, then press Clean. The bin is not present in the robot.
- Reinstall the bin, then press Clean.
- Make sure the filter is installed in the bin.
Error 15
Error 15. The robot has an internal board error.
Error 16
Error 16: Move to a flat surface, then press Clean. The robot bumped something at the start; the bumper may be dislodged.
- Move the robot to a flat surface, then press Clean.
Error 17
Error 17: Navigation problem. See the app for help. The robot entered an unknown area, got lost while cleaning and could not return to the Home Base.
- Open the iRobot Home app for help.
Error 18
Error 18: Docking problem. Place on the Home Base to charge. Cleaning is complete but the robot could not dock onto the Home Base.
- Place the robot on the Home Base to charge.
Error 19
Error 19: Undocking problem. Clear obstacles, and then press Clean. The robot failed to undock and may have bumped something near the Home Base.
- Clear obstacles near the Home Base, then press Clean.
Error 21
Error 21: Please see the app for help. The robot lost communication with its mobility board.
- Reboot the robot. See Reboot the robot.
- Open the iRobot Home app for help.
Error 22
Error 22: Move to a new area, then press Clean. The chart lists the robot's environment as the cause.
- Move the robot to a new area, then press Clean.
Error 23
Error 23. The battery failed authentication; the battery may not be an authentic iRobot battery.
- Make sure the battery is an authentic iRobot battery.
Error 24
Error 24: Place on a flat surface, then press Clean. The chart lists the robot's environment as the cause.
- Place the robot on a flat surface, then press Clean.
Error 25
Error 25: Please see the app for help. The robot has an internal board error.
- Reboot the robot. See Reboot the robot.
- Open the iRobot Home app for help.
Error 26
Error 26: Vacuum problem. See the app for help. The vacuum stalled; a filter clog is possible.
- Open the iRobot Home app for help.
Error 27
Error 27: Vacuum problem. See the app for help. The vacuum motor is over temperature because of a clogged filter or a bad impeller.
- Open the iRobot Home app for help.
Error 29
Error 29: Please see the app for help. An error occurred while upgrading the software.
- Open the iRobot Home app for help.
Error 30
Error 30: Vacuum problem. See the app for help. The vacuum failed to start.
- Open the iRobot Home app for help.
Error 32
Error 32: Please see the app for help. The Smart Map version on the robot does not match the map saved in the app.
- Reboot the robot. See Reboot the robot.
- Open the iRobot Home app for help.
Error 33
Error 33: Move to a new area, then press Clean. The robot cannot clean the path detailed in the Smart Map; the path may be blocked.
- Move the robot to a new area, then press Clean.
Error 34
Error 34: Please see the app for help. The robot has an internal communications error.
- Reboot the robot. See Reboot the robot.
- Open the iRobot Home app for help.
Error 36
Error 36: Empty the bin. The bin full sensor was not cleared when debris was evacuated.
- Empty the bin.
Error 38
Error 38: Please see the app for help. The robot has a power communications issue.
- Reboot the robot. See Reboot the robot.
- Open the iRobot Home app for help.
Error 39
Error 39: Please see the app for help. The robot has a power communications issue.
- Reboot the robot. See Reboot the robot.
- Open the iRobot Home app for help.
Error 40
Error 40. The robot is stuck in a Virtual Wall beam.
Error 41
Error 41: Please see the app for help. The mission timed out before completion.
- Press CLEAN to restart the mission.
Error 42
Error 42. The robot failed to re-localize during direct cleaning.
Error 43
Error 43. The robot started in the Home Base IR halo off the Home Base.
Error 46
Error 46: Low Battery. Please charge. The robot ended its mission with a low battery while off the dock.
- Charge the robot.
Error 47
Error 47: Please see the app for help. The robot calibration is invalid.
- Reboot the robot. See Reboot the robot.
- Open the iRobot Home app for help.
Error 66
Error 66: Please see the app for help. The memory limit is reached.
- Open the iRobot Home app for help.
Error 74
Error 74: Please see the app for help. The area limit was reached.
- Open the iRobot Home app for help.
Error 75
Error 75: Please see the app for help. The robot is stuck around obstacles.
- Open the iRobot Home app for help.
Error 76
Error 76: Please see the app for help. The robot has an internal communication error.
- Open the iRobot Home app for help.
Error 88
Error 88: Back-up refused. The robot has determined it can no longer safely back up.
Error 89
Error 89: Mission runtime too long. The robot has been running a mission for too long.
Error 99
Error 99: Indicated as "incomplete" in the mission report. The robot could not orient itself from known landmarks, could not complete cleaning and canceled the cleaning job.
Error 1003
Error 1003: Please see the app for help. The robot has an internal communication error.
- Open the iRobot Home app for help.
Error 1010
Error 1010: Please see the app for help. The robot cannot make a path back to the dock.
- Open the iRobot Home app for help.
Charging Error 1
Charging Error 1. The robot does not detect a battery.
- Remove the battery and reinstall it.
Charging Error 2
Charging Error 2. A charge fault was detected.
- Confirm that you are using an authentic iRobot Lithium-Ion battery.
- Check the robot for liquid damage.
Charging Error 3
Charging Error 3. A charge fault was detected.
- Try charging again.
- Check the robot for liquid damage.
Charging Error 4 and 5
Charging Error 4 and 5. A low current fault was detected with the dock or the robot.
- Clean the charging contacts.
Charging Error 6 and 7
Charging Error 6 and 7. The battery is too warm or too cold for charging.
- Let the robot reach room temperature, then try again.
Charging Error 8
Charging Error 8. The robot cannot communicate with its battery.
- Confirm that the battery is an authentic iRobot battery.
- Remove the battery and reinstall it.
Charging Error 9
Charging Error 9. A battery failure was detected.
- Confirm that the battery is an authentic iRobot battery.
- Remove the battery and reinstall it.
Charging Error 11
Charging Error 11. A battery failure was detected.
- Confirm that the battery is an authentic iRobot battery.
- Remove the battery and reinstall it.
Charging Error 17
Charging Error 17. The battery may not be an authentic iRobot battery.
- Confirm that you are using an authentic iRobot battery.
- Remove the battery and reinstall it.
Charging Error 19
Charging Error 19. Charging timed out.
- Remove the battery and reinstall it to clear the error.
- Clean the charging contacts.
Charging Error 20
Charging Error 20. The battery has a fault or is not ready to charge.
- Remove the battery for 15 minutes, then reinstall it.
Charging Error 21
Charging Error 21. The robot docked but was unable to charge.
- Clean the charging contacts.
Charging Error 101
Charging Error 101. The robot does not detect a battery.
- Remove the battery and reinstall it.
Charging Error 102
Charging Error 102. A charge fault was detected.
- Confirm that you are using an authentic iRobot Lithium-Ion battery.
- Check the robot for liquid damage.
Charging Error 103
Charging Error 103. A charge fault was detected.
- Try charging again.
- Check the robot for liquid damage.
Charging Error 104
Charging Error 104. No electrical current was detected with the dock or the robot.
- Clean the charging contacts.
Charging Error 105
Charging Error 105. A low electrical current was detected with the dock or the robot.
- Clean the charging contacts.
Charging Error 106
Charging Error 106. The battery is too warm for charging.
- Let the robot reach room temperature, then try again.
Charging Error 107
Charging Error 107. The battery is too cold for charging.
- Let the robot reach room temperature, then try again.
Charging Error 109
Charging Error 109. A battery failure was detected.
- Confirm that the battery is an authentic iRobot battery.
- Remove the battery and reinstall it.
Charging Error 110
Charging Error 110. The battery cells are imbalanced.
Charging Error 111
Charging Error 111. A battery failure was detected.
- Confirm that the battery is an authentic iRobot battery.
- Remove the battery and reinstall it.
Charging Error 114
Charging Error 114. The battery has an internal failure.
Charging Error 115
Charging Error 115. A battery cell failed during charging.
Charging Error 117
Charging Error 117. The battery may not be an authentic iRobot battery.
- Confirm that you are using an authentic iRobot battery.
- Remove the battery and reinstall it.
Charging Error 119
Charging Error 119. Charging timed out.
- Remove the battery and reinstall it to clear the error.
- Clean the charging contacts.
Charging Error 120
Charging Error 120. The battery has a fault or is not ready to charge.
- Remove the battery for 15 minutes, then reinstall it.
Charging Error 121
Charging Error 121. The robot docked but was unable to charge.
- Clean the charging contacts.
Problems
- The robot will not charge3 causes in the manual. First: the robot announces a Charging Error and the light ring turns red.
- The robot picks up less debrisThe bin, brushes or filter are dirty or worn.
The robot picks up less debris
The bin, brushes or filter are dirty or worn. Source: Care and Maintenance: Care and Maintenance Instructions, p. 5
- Empty the bin. See Empty the bin.
- Clean the multi-surface brushes. See Clean the multi-surface brushes.
- Clean the filter, or replace it if needed. See Clean the filter.
How-to
- How to empty the binWhen the light ring sweeps red toward the rear or the robot picks up less debris.
- How to clean the filterWhen the filter is due for cleaning: once a week, twice a week with a pet.
- How to wash the binWhen the bin needs washing.
- How to clean the front caster wheelEvery 2 weeks.
- How to reboot the robotWhen an error in the chart tells you to reboot the robot.
- How to clean the full bin sensorsEvery 2 weeks.
- How to clean the edge-sweeping brushOnce a month, twice a month with a pet.
- How to clean the multi-surface brushesOnce a month, twice a month with a pet.
- How to clean the sensors and charging contactsOnce a month.
- How to turn the robot off for long-term storageWhen the robot will be stored for a long time.
Maintenance
Parts and consumables
| Item | Replace or refill | Specification | Source |
|---|---|---|---|
| Filter | Every 2 months | Filter in the bin; replace every 2 months. | Source: Care and Maintenance: Care and Maintenance Instructions, p. 5 |
| Front caster wheel | Every 12 months | Front wheel module. | Source: Care and Maintenance: Care and Maintenance Instructions, p. 5 |
| Edge-sweeping brush | Every 12 months | Brush held by one screw. | Source: Care and Maintenance: Care and Maintenance Instructions, p. 5 |
| Multi-surface brushes | Every 12 months | Pair of rubber brushes in the cleaning head module. | Source: Care and Maintenance: Care and Maintenance Instructions, p. 5 |
Specifications
The owner's guide covers the Roomba i3 and i4 with regulatory model RVD-Y1. Source: Safety Information: Important Safety Information (PDF page 2), p. 2
The robot reports an error with an audio alert and a red light ring; pressing CLEAN plays the details. Source: Using Your Roomba Robot Vacuum: Troubleshooting, p. 3
iRobot's i Series error chart gives the spoken message and cause for each Error number. Source: Error Messages Chart, p. 1
iRobot's Charging Error chart covers the Charging Error numbers the robot speaks when it will not charge. Source: Charging Error Chart, p. 1
| First charge | Charge for 3 hours before the first cleaning job; the robot ships with a partial charge. | Source: Using Your Roomba Robot Vacuum: Charging, p. 2 |
|---|---|---|
| Home Base clearance | 4 ft (1.2 m) from stairs, 4 ft (1.2 m) in front and 1.5 ft (0.5 m) on both sides | Source: Using Your Roomba Robot Vacuum: Positioning the Home Base Charging Station, p. 2 |
| Dual Mode Virtual Wall barrier (select models) | Virtual Wall mode blocks openings up to 10 ft (3 m); Halo mode makes a circular barrier about 12 in (30 cm) from the center; batteries last about 8 to 10 months of normal use | Source: Accessories: Dual Mode Virtual Wall Barrier, p. 4 |
| Battery | Use only the iRobot Lithium Ion Battery supplied with the robot | Source: Using Your Roomba Robot Vacuum: Battery Safety & Shipping, p. 3 |
Recalls
No exact-model match for i3, i4, RVD-Y1 in the U.S. Consumer Product Safety Commission recall database, checked . Recalls can name model families, so also check current recalls for iRobot.
Service contact
iRobot Customer Care: (877) 855-8593, global.irobot.com. USA & Canada. Source: Care and Maintenance: iRobot Customer Care, p. 8
Sources
- Roomba i3 / i4 Owner's Guide (EN/FR/ES, en-US edition). iRobot Corporation. Document RVD-Y1, revision Undated download, 13 pages, en. prod-help-content.care.irobotapi.com (PDF). Retrieved 13 November 2026.
- The Roomba i Series Error Messages Chart. iRobot Corporation. Document Article 19553, revision Undated web article, 1 pages, en. homesupport.irobot.com. Retrieved 13 November 2026.
- Charging Error Chart: All Roomba and Braava Models. iRobot Corporation. Document Article 19598, revision Undated web article, 1 pages, en. homesupport.irobot.com. Retrieved 13 November 2026.
- Error 36, Roomba i, j Series and Combo 10 Max. iRobot Corporation. Document Article 31109, revision Undated web article, 1 pages, en. homesupport.irobot.com. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.
All iRobot handbooks. Report an error to hello@modelhandbook.com.