Samsung RF28T5001SR refrigerator
- Category
- Refrigerators
- Model number
- RF28T5001SR
- Region
- United States
- Verified
- Filter indicator blinks red
- Temperature display blinks
- Fridge or freezer temperature is warm, or the refrigerator does not operate
- Fridge or freezer is over-cooling
- Refrigerator has odors
- Frost in the refrigerator
- Condensation forms on the interior walls
- Water flow is weaker than normal
- Ice maker makes a buzzing sound
- Ice maker does not make ice
- Ice does not dispense
- Water does not dispense
- How to replace the water filter
- How to turn the Lock function on or off
- How to turn Sabbath mode on or off
Nothing on this page matches. Search all models
Indicator lights
| Indicator | Meaning | Checks |
|---|---|---|
| Filter indicator blinks red | The water filter needs replacing. This appears after about 6 months, typically about 300 gallons (1200 L) of water. | Checks |
| Temperature display blinks | The temperature in the refrigerator has risen above the set temperature, for example after frequent door openings or a large amount of food. The display stops blinking when the refrigerator returns to the setting. | Checks |
Filter indicator blinks red
Filter indicator blinks red when the door is opened. The water filter needs replacing. This appears after about 6 months, typically about 300 gallons (1200 L) of water.
- Replace the filter, then press and hold Ice Maker for 3 seconds. See Replace the water filter.
Temperature display blinks
Temperature display blinks. The temperature in the refrigerator has risen above the set temperature, for example after frequent door openings or a large amount of food. The display stops blinking when the refrigerator returns to the setting.
The door was opened often or a large amount of food was added. Source: Operations: Main panel, p. 39
- Wait for the refrigerator to return to the set temperature.
The blinking continues for an extended time. Source: Operations: Main panel, p. 39
Problems
- Fridge or freezer temperature is warm, or the refrigerator does not operate5 causes in the manual. First: the power cord is not plugged in properly.
- Fridge or freezer is over-coolingThe temperature control is not set correctly.
- Refrigerator has odors2 causes in the manual. First: food has spoiled.
- Frost in the refrigerator2 causes in the manual. First: food is blocking the vents, causing frost around the vents.
- Condensation forms on the interior walls2 causes in the manual. First: A door was left open and moisture entered the refrigerator.
- Water flow is weaker than normalThe water pressure is too low.
- Ice maker makes a buzzing soundThe ice maker function is activated, but the water supply to the refrigerator has not been connected.
- Ice maker does not make ice4 causes in the manual. First: the ice maker has just been installed.
- Ice does not dispense3 causes in the manual. First: ice may jam if the ice dispenser is not used for a long time (approximately 3 weeks).
- Water does not dispense4 causes in the manual. First: the water line is not connected properly or the water supply is not on.
Fridge or freezer is over-cooling
The temperature control is not set correctly. Source: Troubleshooting: General, Temperature, p. 57
- Set the temperature higher.
Water flow is weaker than normal
The water pressure is too low. Source: Troubleshooting: General, Water/ice, p. 58
- Make sure the water pressure is between 30 and 120 psi.
Ice maker makes a buzzing sound
The ice maker function is activated, but the water supply to the refrigerator has not been connected. Source: Troubleshooting: General, Water/ice, p. 58
- Press Ice Maker.
Interior wall is hot
The refrigerator has heat-proof piping in the front corners of the interior wall to prevent condensation. If the ambient temperature rises, this piping may not work effectively. This is not a system failure. Source: Troubleshooting: General, Temperature, p. 57
How-to
- How to replace the water filterWhen the Filter Reset indicator turns red, about every 6 months or 300 gallons (1200 L) of water. Water with a lot of lime can shorten the filter life.
- How to turn the Lock function on or offTo prevent accidental setting changes on the main panel.
- How to turn Sabbath mode on or offTo switch off the buttons, display and internal lights while the refrigerator and freezer keep cooling.
Maintenance
| Task | When | Source |
|---|---|---|
| Replace the water filter | About every 6 months (typically about 300 gallons / 1200 L of water) | Source: Maintenance: Replacement, Water filter, p. 55 |
| Replace the LED lamps through a local Samsung service center. The lamps are not user-serviceable. (professional service) | Source: Maintenance: Replacement, LED Lamps, p. 56 |
Settings
| Setting | Options | Default | Notes | Source |
|---|---|---|---|---|
| Fridge temperature | 34 °F (1 °C) to 44 °F (7 °C). Press and hold Fridge for 3 seconds to switch between °F and °C. | Recommended: 37 °F (3 °C) | Press Fridge repeatedly to select a temperature. | Source: Operations: Fridge / °F °C, p. 39 |
| Power Cool | Press and hold Power Cool for 3 seconds | Speeds up cooling at maximum fan speed for several hours, then returns to the previous temperature. | Source: Operations: Power Cool, p. 39 | |
| Freezer temperature | 5 °F (-15 °C) to -8 °F (-23 °C) | Recommended: 0 °F (-18 °C) | Press Freezer repeatedly to select a temperature. | Source: Operations: Freezer / Power Freeze, p. 41 |
| Power Freeze | Press and hold Freezer for 3 seconds | Runs the freezer at full speed for 50 hours and then returns to the previous temperature. To freeze a large amount of food, activate it at least 20 hours before putting the food in. | Source: Operations: Freezer / Power Freeze, p. 41 | |
| Ice Maker | On, Off | Press Ice Maker to turn the ice maker on or off. You must turn it on to enable ice making. | Source: Operations: Ice Maker / Filter Reset, p. 42 | |
| Door Alarm | On, Off | On | An alarm sounds and the alarm indicator blinks if a door is open for more than 2 minutes. After 5 minutes the internal lights blink for 10 seconds and then stay on, repeating every minute for 5 minutes. | Source: Operations: Door Alarm, p. 43 |
| Cooling Off mode (Shop mode) | Press and hold Fridge and Power Cool together for 6 seconds, then press Lock when the display blinks. Use Fridge and AutoFill Pitcher on the RF28T502*** model. | The fan motor and lights work but the compressors do not run, so the refrigerator and freezer do not get cold. The fridge display shows 0 and the freezer display shows FF. | Source: Operations: Cooling Off, p. 44 |
Specifications
Samsung refrigerator with an ice maker and a water dispenser. The fridge sets between 34 °F and 44 °F and the freezer between 5 °F and -8 °F. The manual covers the RF28T5001, RF28T5021, RF28T5101 and RF28T5A01 families. Source: Cover; Operations: Main panel, pp. 1, 39-41
The Filter indicator blinks red after about 6 months, and a temperature display that keeps blinking needs Samsung service. Source: Operations: Ice Maker / Filter Reset; Main panel, pp. 39, 42
Samsung recommends 37 °F (3 °C) for the fridge and 0 °F (-18 °C) for the freezer. Source: Operations: Main panel, p. 39
| Water pressure for the water supply | 30 to 120 psi | Source: Troubleshooting: General, Water/ice, p. 58 |
|---|---|---|
| Reverse osmosis supply | 30 to 120 psi (206 to 827 kPa) to the reverse osmosis system, and at least 40 psi (276 kPa) from it to the refrigerator | Source: Maintenance: Replacement, Reverse osmosis water filtration system, p. 56 |
| Clearance | At least 2.5 inches (5 cm) between the back and sides of the refrigerator and nearby walls or cabinets | Source: Troubleshooting: General, Temperature, p. 57 |
Recalls
No exact-model match for RF28T5001SR in the U.S. Consumer Product Safety Commission recall database, checked . Recalls can name model families, so also check current recalls for Samsung.
Service contact
Samsung Customer Care: 1-800-SAMSUNG (726-7864), samsung.com/us/support/. United States. Source: Limited warranty (U.S.A.): contact details, p. 65
Sources
- User manual, Refrigerator RF28T5001 / RF28T5021 / RF28T5101 / RF28T5A01 DA68-04012L (English, Spanish and French). Samsung Electronics America, Inc. Document DA68-04012L-00, revision 00, 204 pages, en. downloadcenter.samsung.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.
All Samsung handbooks. Report an error to hello@modelhandbook.com.