Samsung RF28R7351SR frost in the refrigerator
Cause 1 of 3Food is blocking the vents, causing frost around the vents. Source: Troubleshooting: General, Frost, p. 72
First checkMake sure no food blocks the refrigerator vents.
Causes and checks
Food is blocking the vents, causing frost around the vents. Source: Troubleshooting: General, Frost, p. 72
- Make sure no food blocks the refrigerator vents.
The door is not closed properly, causing frost on the interior walls. Source: Troubleshooting: General, Frost, p. 72
- Make sure food does not block the door.
- Clean the door gasket.
Fruits or vegetables are stored in the FlexZone and have frozen. Source: Troubleshooting: General, Frost, p. 72
- Do not store most kinds of fruit or vegetables in the FlexZone.
All 3 causes checked. Contact Samsung Customer Care: 1-800-SAMSUNG (726-7864).
Service
If the checks above do not clear it, contact Samsung Customer Care: 1-800-SAMSUNG (726-7864), samsung.com/us/support/. United States. Source: Troubleshooting, p. 71
Other RF28R7351SR problems
- Fridge or freezer temperature is warm, or the refrigerator does not operate6 causes in the manual. First: the power cord is not plugged in properly.
- Fridge or freezer is over-coolingThe temperature control is not set correctly.
- Refrigerator has odors2 causes in the manual. First: food has spoiled.
- Condensation forms on the interior walls2 causes in the manual. First: A door was left open and moisture entered the refrigerator.
- Water flow is weaker than normalThe water pressure is too low.
- Ice maker makes a buzzing soundThe ice maker function is activated, but the water supply to the refrigerator has not been connected.
- Ice maker does not make ice4 causes in the manual. First: the ice maker has just been installed.
- Ice does not dispense3 causes in the manual. First: ice may jam if the ice dispenser is not used for a long time (approximately 3 weeks).
- Water does not dispense4 causes in the manual. First: the water line is not connected properly or the water supply is not on.
Sources
- User manual, Refrigerator DA68-03833A (English, Spanish and French). Samsung Electronics America, Inc. Document DA68-03833A-09, revision 09, 256 pages, en. downloadcenter.samsung.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.