LRFXS2503S not cooling
Cause 1 of 4The display shows OFF because Display Mode is on. Source: Troubleshooting: Before Calling for Service > Cooling, p. 58
First checkTurn off Display Mode.
Causes and checks
The display shows OFF because Display Mode is on. Source: Troubleshooting: Before Calling for Service > Cooling, p. 58
- Turn off Display Mode. See Turn off Display Mode (store display).
The refrigerator control is set to OFF (some models). Source: Troubleshooting: Before Calling for Service > Cooling, p. 58
- Turn the control on and set the temperature. See Set the refrigerator and freezer temperature.
A defrost cycle is running. Source: Troubleshooting: Before Calling for Service > Cooling, p. 58
- Wait 30 minutes after the cycle ends and check that the temperature has recovered.
The refrigerator was recently relocated, stored for a long time or moved on its side. Source: Troubleshooting: Before Calling for Service > Cooling, p. 58
- Let it stand upright for 24 hours before connecting it to power.
All 4 causes checked. Contact LG Electronics Customer Information Center: 1-800-243-0000.
Service
If the checks above do not clear it, contact LG Electronics Customer Information Center: 1-800-243-0000, lg.com/us/support/. United States; Canada 1-888-542-2623. Source: Maintenance: Water Filter, p. 54
Other LRFXS2503S problems
- Frost or ice crystals on frozen food4 causes in the manual. First: frost outside the package comes from doors opened often or for long periods.
- Ice maker is not making ice6 causes in the manual. First: the refrigerator was installed or the icemaker connected within the last 24 hours.
- Ice is not dispensing from the door4 causes in the manual. First: the dispenser display is locked.
- Water is not dispensing4 causes in the manual. First: A new installation, a newly connected water line or a recently replaced water filter has trapped air in the system.
- Doors do not close correctly or pop open3 causes in the manual. First: food packages are blocking a door open.
- Interior lights do not workLED interior lighting failure in the refrigerator compartment.
Sources
- Owner's Manual, French Door Refrigerator LRFXS2503, LFXS26973 and related models. LG Electronics Inc. Document MFL67227321, revision Rev.01, 2026-06-22, 76 pages, en-US. gscs-b2c.lge.com. Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.