LG LRFXS2503S doors do not close correctly or pop open
Cause 1 of 3Food packages are blocking a door open. Source: Troubleshooting: Before Calling for Service > Parts & Features, p. 64
First checkRearrange food containers to clear the door and door shelves.
Causes and checks
Food packages are blocking a door open. Source: Troubleshooting: Before Calling for Service > Parts & Features, p. 64
- Rearrange food containers to clear the door and door shelves.
The ice bin, crisper cover, pans, shelves, door bins or baskets are out of position. Source: Troubleshooting: Before Calling for Service > Parts & Features, p. 64
- Push bins all the way in and put the crisper cover, pans, shelves and baskets into their correct positions.
The refrigerator is not level. Source: Troubleshooting: Before Calling for Service > Parts & Features, p. 64
- Level the refrigerator following the Door Alignment instructions in the Installation section.
All 3 causes checked. Contact LG Electronics Customer Information Center: 1-800-243-0000.
Service
If the checks above do not clear it, contact LG Electronics Customer Information Center: 1-800-243-0000, lg.com/us/support/. United States; Canada 1-888-542-2623. Source: Maintenance: Water Filter, p. 54
Other LRFXS2503S problems
- Refrigerator is not cooling4 causes in the manual. First: the display shows OFF because Display Mode is on.
- Frost or ice crystals on frozen food4 causes in the manual. First: frost outside the package comes from doors opened often or for long periods.
- Ice maker is not making ice6 causes in the manual. First: the refrigerator was installed or the icemaker connected within the last 24 hours.
- Ice is not dispensing from the door4 causes in the manual. First: the dispenser display is locked.
- Water is not dispensing4 causes in the manual. First: A new installation, a newly connected water line or a recently replaced water filter has trapped air in the system.
- Interior lights do not workLED interior lighting failure in the refrigerator compartment.
Sources
- Owner's Manual, French Door Refrigerator LRFXS2503, LFXS26973 and related models. LG Electronics Inc. Document MFL67227321, revision Rev.01, 2026-06-22, 76 pages, en-US. gscs-b2c.lge.com. Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.