LG LRFXS2503S frost or ice crystals on frozen food
Cause 1 of 4Frost outside the package comes from doors opened often or for long periods. Source: Troubleshooting: Before Calling for Service > Cooling, p. 59
First checkReduce how often and how long the doors stay open.
Causes and checks
Frost outside the package comes from doors opened often or for long periods. Source: Troubleshooting: Before Calling for Service > Cooling, p. 59
- Reduce how often and how long the doors stay open.
A door is not closing properly. Source: Troubleshooting: Before Calling for Service > Cooling, p. 59
- Check the door alignment and that nothing holds a door open. See Level the refrigerator and align the doors.
Condensation from food with a high water content has frozen inside a sealed package. Source: Troubleshooting: Before Calling for Service > Cooling, p. 59
- This is normal for food items with a high water content.
Food has been left in the freezer for a long period of time. Source: Troubleshooting: Before Calling for Service > Cooling, p. 59
- Do not store food items with high water content in the freezer for a long period of time.
All 4 causes checked. Contact LG Electronics Customer Information Center: 1-800-243-0000.
Service
If the checks above do not clear it, contact LG Electronics Customer Information Center: 1-800-243-0000, lg.com/us/support/. United States; Canada 1-888-542-2623. Source: Maintenance: Water Filter, p. 54
Other LRFXS2503S problems
- Refrigerator is not cooling4 causes in the manual. First: the display shows OFF because Display Mode is on.
- Ice maker is not making ice6 causes in the manual. First: the refrigerator was installed or the icemaker connected within the last 24 hours.
- Ice is not dispensing from the door4 causes in the manual. First: the dispenser display is locked.
- Water is not dispensing4 causes in the manual. First: A new installation, a newly connected water line or a recently replaced water filter has trapped air in the system.
- Doors do not close correctly or pop open3 causes in the manual. First: food packages are blocking a door open.
- Interior lights do not workLED interior lighting failure in the refrigerator compartment.
Sources
- Owner's Manual, French Door Refrigerator LRFXS2503, LFXS26973 and related models. LG Electronics Inc. Document MFL67227321, revision Rev.01, 2026-06-22, 76 pages, en-US. gscs-b2c.lge.com. Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.