Model Handbook

Ge gne27jymfs ice maker not working

Cause 1 of 9The icemaker switch is in the OFF position. Source: Troubleshooting Tips, p. 45

First checkSet the switch to the ON position.

Causes and checks

  1. The icemaker switch is in the OFF position. Source: Troubleshooting Tips, p. 45

    1. Set the switch to the ON position. See Turn the icemaker on or off.

  2. The water supply is turned off or not connected. Source: Troubleshooting Tips, p. 45

    1. Connect the water supply and open the shutoff valve; the manual's Installing the Water Line section gives the connection.

  3. The freezer compartment is still too warm. Source: Troubleshooting Tips, p. 45

    1. Wait 24 hours for the refrigerator to cool down completely.

  4. Piled-up cubes in the storage bin shut the icemaker off. Source: Troubleshooting Tips, p. 45

    1. Level the cubes by hand.

  5. Cubes are stuck in the icemaker. Source: Troubleshooting Tips, p. 45

    1. Clear the stuck cubes. See Clear cubes stuck in the icemaker.

  6. The filter is not properly installed, or the filter leaks. Source: Troubleshooting Tips, p. 45

    1. Replace the filter or make sure the water filter is properly installed. See Replace the XWFE water filter.

  7. The supply line or shutoff valve is clogged, so there is no water or ice cube production. Source: Troubleshooting Tips, p. 46

    Licensed plumber Call a plumber.

  8. The water filter is clogged, so there is no water or ice cube production. Source: Troubleshooting Tips, p. 46

    1. Replace the filter cartridge or remove the filter and install the filter plug. See Replace the XWFE water filter.

  9. The icemaker switch is on but the water supply has not been connected, which causes a frequent buzzing sound. Source: Troubleshooting Tips, p. 45

    1. Set the switch to the OFF position; leaving it on damages the water valve. See Turn the icemaker on or off.

Service

If the checks above do not clear it, contact GE Appliances: 800.626.2005, geappliances.com/. United States. Canada: 877.994.5366. Source: Consumer Support, p. 52

Other GNE27JYMFS problems

Sources

  1. Owner's Manual & Installation Instructions, Refrigerators Bottom Freezer, GE and GE Profile models 18, 19, 21, 22, 24, 25, 26 and 27 cu ft. GE Appliances, a Haier company. Document 49-1000472, revision Rev 10, 156 pages, en-US. images.salsify.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
  2. Quick Specs, GNE27JGM/JMM/JYM 27.0 cu. ft. French-Door Refrigerator. GE Appliances. Document GNE27JGM/JMM/JYM, revision Specification revised 12/24, 2024-12, 2 pages, en-US. images.salsify.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.

Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.

Applies to
GNE27JYMFS. United States and Canada.
Source
Owner's Manual & Installation Instructions, Refrigerators Bottom Freezer, GE and GE Profile models 18, 19, 21, 22, 24, 25, 26 and 27 cu ft, 49-1000472 revision Rev 10; Quick Specs, GNE27JGM/JMM/JYM 27.0 cu. ft. French-Door Refrigerator, GNE27JGM/JMM/JYM revision Specification revised 12/24, 2024-12
Last verified
Handbook
GE GNE27JYMFS 27.0 cu. ft. French-door refrigerator in Refrigerators; all GE Appliances handbooks