GE GFE28GYNFS and GE Profile PFE28KYNFS 27.7 cu. ft. French-door refrigerators
- Category
- Refrigerators
- Model number
- GFE28GYNFS, PFE28KYNFS
- Region
- United States and Canada
- Verified
- Error tC
- Warning triangle or Replace Filter lit
- Refrigerator beeping
- Error Not Found
- Dispenser Off lit
- Refrigerator is not cooling
- No water or ice cube production
- Water dispenser does not work
- Water in the glass is warm
- AutoFill under-fills, does not fill or overfills
- Water spurts from the dispenser
- Water leaks from the dispenser
- Water has a poor taste or odor
- Water is not filtering
- How to set the refrigerator and freezer temperature
- How to turn the cooling system off or on
- How to switch the display between °F and °C
- How to lock or unlock the controls and dispenser
- How to turn the icemaker on or off
- How to replace the RPWFE or XWFE water filter
- How to reset the replace filter indicator
- How to turn Sabbath mode on or off
- How to use Hands-Free AutoFill
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Error codes
| Code | Meaning | Checks |
|---|---|---|
| tC | tC is the Turbo Cool setting and tF is the Turbo Freeze setting, which restore the refrigerator or freezer temperature faster after frequent door openings. | Checks |
| Warning triangle or Replace Filter lit | The water filter is leaking, needs replacing or is installed backward. On some models, replacing the filter does not reset the indicator automatically. | Checks |
| Refrigerator beeping | The door alarm is sounding because a freezer or refrigerator door was left open. | Checks |
| Not Found | AutoFill shows Not Found for some containers; container volumes vary. | Checks |
| Dispenser Off lit | The Dispenser Off indicator lights when the wrong water filter is installed. | Checks |
GE Appliances codes on other models
tC
The display shows tC or tF. tC is the Turbo Cool setting and tF is the Turbo Freeze setting, which restore the refrigerator or freezer temperature faster after frequent door openings.
Warning triangle or Replace Filter lit
The warning triangle or the Replace Filter / Replace Water Filter indicator is lit. The water filter is leaking, needs replacing or is installed backward. On some models, replacing the filter does not reset the indicator automatically.
The water filter is installed backward or incorrectly, or a leak is present. Source: Troubleshooting Tips, p. 46
- Check for a leak. If there is none, remove the filter, rotate it 180 degrees and reinstall it.
The water filter is leaking or needs replacing. Source: Troubleshooting Tips, p. 46
- Replace the water filter and check for a leak. See Replace the RPWFE or XWFE water filter.
- On models where the replacement does not clear the indicator, hold the water button for 3 seconds until Replace Water Filter shows and the tone sounds. See Reset the replace filter indicator.
Refrigerator beeping
The refrigerator is beeping. The door alarm is sounding because a freezer or refrigerator door was left open.
- Turn the alarm off or disable it with the door closed. If a door is open and the alarm is sounding, the alarm can only be snoozed.
- To change the sound, press and hold the Door Alarm pad; it toggles between low, high and off.
Source Source: Troubleshooting Tips; Using the Refrigerator: Controls, pp. 11, 46
Not Found
The display shows Not Found when AutoFill is used. AutoFill shows Not Found for some containers; container volumes vary.
- Try a different container.
- Clean the sensors with a clean damp cloth.
Source Source: Using the Refrigerator: AutoFill; Troubleshooting Tips, pp. 14, 47
Dispenser Off lit
The Dispenser Off indicator is lit. The Dispenser Off indicator lights when the wrong water filter is installed.
- Replace the filter with the proper filter. See Replace the RPWFE or XWFE water filter.
- Remove the filter, rotate it 180 degrees and reinstall it.
Source Source: Troubleshooting Tips: Before you call for service, p. 46
Problems
- Refrigerator is not cooling2 causes in the manual. First: the cooling system is turned off.
- No water or ice cube production5 causes in the manual. First: the icemaker is turned off.
- Water dispenser does not work4 causes in the manual. First: the water supply line is turned off or not connected.
- Water in the glass is warm2 causes in the manual. First: the refrigerator was just installed.
- AutoFill under-fills, does not fill or overfills2 causes in the manual. First: the container does not work with AutoFill. Not all containers do, and AutoFill both under-fills and overfills some.
- Water spurts from the dispenserA newly installed filter cartridge.
- Water leaks from the dispenserAir in the water line causes water to drip after being dispensed.
- Water has a poor taste or odorThe water dispenser has not been used for a long time.
- Water is not filteringA filter bypass is installed on Control Styles B and C.
Water spurts from the dispenser
A newly installed filter cartridge. Source: Troubleshooting Tips: Before you call for service, p. 47
- Run water from the dispenser for 5 minutes (about 2 gallons).
Water leaks from the dispenser
Air in the water line causes water to drip after being dispensed. Source: Troubleshooting Tips: Before you call for service, p. 47
- Dispense water for at least 5 minutes to remove the air from the system.
Water has a poor taste or odor
The water dispenser has not been used for a long time. Source: Troubleshooting Tips: Before you call for service, p. 46
- Dispense water until all the water in the system is replenished.
Water is not filtering
A filter bypass is installed on Control Styles B and C. Source: Troubleshooting Tips: Before you call for service, p. 46
- Install the correct water filter. See Replace the RPWFE or XWFE water filter.
How-to
- How to set the refrigerator and freezer temperatureTo change the temperature on Control Style B or C.
- How to turn the cooling system off or onTo stop cooling, or when the refrigerator is not cooling because the cooling system is off.
- How to switch the display between °F and °CWhen the temperature display shows the wrong unit.
- How to lock or unlock the controls and dispenserWhen the dispenser and buttons do not respond, or to lock them.
- How to turn the icemaker on or offBefore the water line is connected, when the water supply is off, or to switch the icemaker back on.
- How to replace the RPWFE or XWFE water filterEvery six months, after 170 gallons (643.52 liters), when the filter indicator lights, or when water flow to the dispenser or icemaker decreases.
- How to reset the replace filter indicatorWhen the replace filter indicator stays on after a new filter is installed.
- How to turn Sabbath mode on or offTo use the refrigerator on the Sabbath and holidays.
- How to use Hands-Free AutoFillTo fill a container with filtered water without holding the dispenser paddle, on models with an autofill pad.
Maintenance
| Task | When | Source |
|---|---|---|
| Replace the water filter | Every six months, or after 170 gallons of water | Source: Using the Refrigerator: Water Filter Cartridge, p. 17 |
| Have an authorized technician replace the LED lights (professional service) | Source: Care and Cleaning: Replacing the Lights, p. 25 |
Settings
| Setting | Options | Notes | Source |
|---|---|---|---|
| Turbo Cool and Turbo Freeze | Hold the Fridge pad for Turbo Cool (tC) or the Freezer pad for Turbo Freeze (tF) | Restores the refrigerator or freezer temperature quickly after frequent door openings. | Source: Using the Refrigerator: Controls, p. 10 |
| Door Alarm sound | Low, high, off; press and hold the Door Alarm pad to cycle | Source: Using the Refrigerator: Controls, p. 11 | |
| Pad chime volume | Press and hold the Door Alarm pad: once for High to Off, twice for Off to Low, three times for Low to High | Source: Using the Refrigerator: Controls, p. 11 |
Parts and consumables
| Item | Part number | Replace or refill | Specification | Source |
|---|---|---|---|---|
| Water filter cartridge | RPWFE or XWFE | Every six months | GE lists the RPWFE and XWFE cartridges for this model. Each is rated at 170 gallons (643.52 liters). To order, visit gewaterfilters.com. | Source: Using the Refrigerator: Water Filter Cartridge, pp. 17-18 |
Specifications
27.7 cu. ft. ENERGY STAR French-door refrigerator with a door-mounted icemaker, TwinChill evaporators, Turbo Cool and Turbo Freeze settings, and an optional second icemaker kit (IM5D) for the freezer. Source: Features and benefits, p. 2
The manual lists GFE28 among the Control Style C external controls, which have Fridge, Freezer, Ice Maker, Door Alarm, Lock and Light pads and a water filter indicator. Source: Using the Refrigerator: Controls, pp. 10-11
The manual lists PFE28K under Control Style B, the AutoFill models, whose external control has Freezer, Fridge, Ice Maker, Door Alarm, Lock, Water, autofill, Ice and Light pads. The Fridge and Freezer pads hold Turbo Cool and Turbo Freeze, and Control Style B shares the temperature, cooling-off, unit, lock and Sabbath key sequences with Control Style C. Source: Using the Refrigerator: Controls, pp. 9-11
| Capacity | 27.7 cu. ft. | Source: Features and benefits, p. 2 |
|---|---|---|
| Water pressure for the icemaker | 40 to 120 psi (275 to 827 kilopascals), cold potable water only | Source: Using the Freezer: Automatic Ice Maker, p. 23 |
| Ice production | Seven cubes per cycle, about 100 to 130 cubes in 24 hours; a new refrigerator takes 12 to 24 hours to start making ice | Source: Using the Freezer: Automatic Ice Maker, p. 23 |
| Water filter capacity | Six months or 170 gallons (643.52 liters) of water dispensed | Source: Using the Refrigerator: Water Filter Cartridge, p. 17 |
| Water filtration | Advanced Filtration System, removes pharmaceuticals | Source: Specifications: Features, Water Filtration, p. 1 |
| Filter cartridges | RPWFE or XWFE | Source: Specifications: Features, Water Filtration, p. 1 |
| AutoFill water pressure | AutoFill works best at a household water pressure of 60 to 100 psi (414 to 689 kPa) | Source: Using the Refrigerator: AutoFill, p. 14 |
Recalls
No exact-model match for GFE28GYNFS, PFE28KYNFS in the U.S. Consumer Product Safety Commission recall database, checked . Recalls can name model families, so also check current recalls for GE Appliances.
Service contact
GE Appliances: 800.432.2737, geappliances.com/. United States. Canada: 800.561.3344. Source: Consumer Support: Schedule Service, p. 56
Sources
- Owner's Manual & Installation Instructions, Refrigerators Bottom Freezer, GFE28, GFE26, GFD28, GFS26, GYE22, GYS22, PFE28K and related models. GE Appliances, a Haier company. Document 49-1000585, revision Rev 6, 168 pages, en-US. images.salsify.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
- Quick Specs, GFE28GMK/GEL/GYN 27.7 cu. ft. French-Door Refrigerator. GE Appliances. Document GFE28GMK/GEL/GYN, revision Specification revised 07/25, 2025-07, 2 pages, en-US. images.salsify.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
- Product page and specifications, GFE28GYNFS (water filtration). GE Appliances. Document GFE28GYNFS, revision Web page retrieved 2026-11-13, 1 pages, en-US. geappliances.com. Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.
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