Gfe28gynfs not cooling

Cause 1 of 2The cooling system is turned off. Source: Troubleshooting Tips, p. 46

First checkTurn the cooling system back on by pressing the Fridge or Freezer pad.

Causes and checks

  1. The cooling system is turned off. Source: Troubleshooting Tips, p. 46

    1. Turn the cooling system back on by pressing the Fridge or Freezer pad. See Turn the cooling system off or on.
  2. The refrigerator was just plugged in or power returned after an extended outage. The freezer cools while the refrigerator does not. Source: Troubleshooting Tips, p. 47

    1. Wait 24 hours for both compartments to reach the selected temperatures.

Service

If the checks above do not clear it, contact GE Appliances: 800.432.2737, geappliances.com/. United States. Canada: 800.561.3344. Source: Consumer Support: Schedule Service, p. 56

Other GFE28GYNFS problems

Sources

  1. Owner's Manual & Installation Instructions, Refrigerators Bottom Freezer, GFE28, GFE26, GFD28, GFS26, GYE22, GYS22, PFE28K and related models. GE Appliances, a Haier company. Document 49-1000585, revision Rev 6, 168 pages, en-US. images.salsify.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
  2. Quick Specs, GFE28GMK/GEL/GYN 27.7 cu. ft. French-Door Refrigerator. GE Appliances. Document GFE28GMK/GEL/GYN, revision Specification revised 07/25, 2025-07, 2 pages, en-US. images.salsify.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
  3. Product page and specifications, GFE28GYNFS (water filtration). GE Appliances. Document GFE28GYNFS, revision Web page retrieved 2026-11-13, 1 pages, en-US. geappliances.com. Listed on the manufacturer's support page. Retrieved 13 November 2026.

Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.

Applies to
GFE28GYNFS, PFE28KYNFS. United States and Canada.
Source
Owner's Manual & Installation Instructions, Refrigerators Bottom Freezer, GFE28, GFE26, GFD28, GFS26, GYE22, GYS22, PFE28K and related models, 49-1000585 revision Rev 6; Quick Specs, GFE28GMK/GEL/GYN 27.7 cu. ft. French-Door Refrigerator, GFE28GMK/GEL/GYN revision Specification revised 07/25, 2025-07; Product page and specifications, GFE28GYNFS (water filtration), GFE28GYNFS revision Web page retrieved 2026-11-13
Last verified
Handbook
GE GFE28GYNFS and GE Profile PFE28KYNFS 27.7 cu. ft. French-door refrigerators in Refrigerators; all GE Appliances handbooks