LG LRGL5823S top burners do not light or do not burn evenly
Cause 1 of 4The range plug is not fully inserted in the outlet. Source: Troubleshooting: Before Calling for Service, p. 55
First checkPush the plug into a live, properly grounded outlet.
Causes and checks
The range plug is not fully inserted in the outlet. Source: Troubleshooting: Before Calling for Service, p. 55
- Push the plug into a live, properly grounded outlet.
Food or grease is burned onto the burner heads or electrodes. Source: Troubleshooting: Before Calling for Service, p. 55
- Remove the burners and clean them, checking the electrode area for burned-on food or grease. See Clean the burner heads and caps.
The burner parts are installed wrong. Source: Troubleshooting: Before Calling for Service, p. 55
- Put the burner parts back as the manual shows. See Clean the burner heads and caps.
The burner heads and caps are wet or out of position after cleaning. Source: Troubleshooting: Before Calling for Service, p. 56
- Make sure the heads and caps are completely dry and properly positioned.
All 4 causes checked. Contact LG Customer Information Center: 1-800-243-0000.
Service
If the checks above do not clear it, contact LG Customer Information Center: 1-800-243-0000, lg.com/us/support. United States (Canada: 1-888-542-2623). Source: Limited Warranty: To Obtain Warranty Service, p. 60
Other LRGL5823S problems
- Buttons do not work2 causes in the manual. First: lockout is on.
- Burner flames are very large or yellowThe range is connected to LP gas.
- Surface burners light but the oven does notThe oven gas shut-off valve behind the range is not fully open.
- Food does not bake or roast properly6 causes in the manual. First: the oven controls are set incorrectly.
- Food does not broil properly3 causes in the manual. First: the oven controls are set incorrectly.
- Oven temperature is too hot or too coldThe oven thermostat needs adjustment.
- Clock and timer do not work2 causes in the manual. First: the range plug is not inserted in a live outlet, or a fuse is blown or the circuit breaker has tripped.
- Oven light does not work2 causes in the manual. First: the bulb is loose or defective.
- Self Clean is not working3 causes in the manual. First: the oven temperature is too high to set a self-clean operation.
- Too much smoke during the Self Clean cycleThe oven has too much soil.
- The oven door does not open after a Self Clean cycleThe oven temperature is still too high.
- The oven is not clean after a Self Clean cycleThe oven controls were set incorrectly, or the oven was heavily soiled.
- The oven is still dirty after EasyClean3 causes in the manual. First: easyClean only loosens light soil. Scrubbing is still required afterward.
- Oven racks are sticky and hard to slide2 causes in the manual. First: racks stiffen over time.
Sources
- Owner's Manual, Gas Range LRGL5825*, LRGL5823* and LRGL5821*. LG Electronics Inc. Document MFL33029630, revision Rev.18, 2025-01-24, 125 pages, en-US. gscs-b2c.lge.com. Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.