Roborock S8 Pro Ultra robot vacuum

Category
Robot vacuums
Model number
S8 Pro Ultra, S81USP, EWFD07LRR, EWFD08LRR
Region
United States (FCC edition)
Manual
S81USP revision Undated download (PDF created 2023-03-14)
Verified

Error codes

CodeMeaningChecks
Error 4Roborock's checks for Error 4: wipe the cliff sensors and keep the robot off dark or shag carpet.Checks
Error 5Roborock's checks for Error 5: look for anything tangled in the main brush, its two installation slots and both ends, then run the robot with Carpet mode enabled.Checks
Error 7Roborock's check for Error 7: press and spin the wheels by hand to see whether they are stuck.Checks
Error 9Roborock's check for Error 9: look for the magnet on the side of the filter.Checks
Error 10Roborock's fix for Error 10: clean the filter, dry it thoroughly and put it back in the robot.Checks
Error 13Roborock's checks for Error 13: charging contacts, the dock's indicator light, the power cable connection and a 2-minute unplug.Checks
Error 18Roborock's fix for Error 18: clap the side of the robot several times to clear debris from the fan.Checks
Error 42: maintenance brush jammedThe high-speed maintenance brush in the dock is jammed; the robot announces it by voice alert.2 causes
Dock status indicator light steady redThe dock has an error.5 causes
Power indicator light flashing redThe robot has an error.Checks
Power indicator light whiteThe battery level is 20% or more.Checks
Power indicator light redThe battery level is below 20%.Checks
Power indicator light pulsingThe robot is charging or starting up.Checks
Dock status indicator light pulsingThe dock is emptying the dustbin or washing the mop.Checks
Dock status indicator light offThe dock is powered off, charging the robot or drying the mop.Checks
WiFi indicator offWiFi is disabled.Checks
WiFi indicator flashing slowlyThe robot is waiting for a WiFi connection.Checks
WiFi indicator flashing quicklyThe robot is connecting to WiFi.Checks
WiFi indicator steadyThe robot is connected to WiFi.Checks

Roborock codes on other models

Error 4

Error 4. Roborock's checks for Error 4: wipe the cliff sensors and keep the robot off dark or shag carpet.

  1. Wipe the cliff sensors.
  2. Make sure the robot is not on dark or shag carpet.
Manufacturer service If the error continues, contact Roborock Customer Support.

Source Source: Error 4, p. 1

Error 5

Error 5. Roborock's checks for Error 5: look for anything tangled in the main brush, its two installation slots and both ends, then run the robot with Carpet mode enabled.

  1. Check that nothing is tangled in the main brush, including inside the two brush installation slots and at either end of the brush.
  2. Run the robot with Carpet mode enabled and check whether the problem is resolved.
Manufacturer service If the error continues, contact Roborock Customer Support.

Source Source: Error 5, p. 1

Error 7

Error 7. Roborock's check for Error 7: press and spin the wheels by hand to see whether they are stuck.

  1. Press and spin the wheels manually to check whether they are stuck.
  2. If a wheel is stuck, try to free it.
Manufacturer service If the error continues, contact Roborock Customer Support.

Source Source: Error 7, p. 1

Error 9

Error 9. Roborock's check for Error 9: look for the magnet on the side of the filter.

  1. Look for the magnet on the side of the filter.
  2. If there is no magnet, replace the filter and try again.
Manufacturer service If the error continues, contact Roborock Customer Support.

Source Source: Error 9, p. 1

Error 10

Error 10. Roborock's fix for Error 10: clean the filter, dry it thoroughly and put it back in the robot.

  1. Clean the filter, dry it thoroughly, place it back in the robot and try again.
Manufacturer service If the error continues, contact Roborock Customer Support.

Source Source: Error 10, p. 1

Error 13

Error 13. Roborock's checks for Error 13: charging contacts, the dock's indicator light, the power cable connection and a 2-minute unplug.

  1. If the charging contacts on the dock or underneath the robot have stains or rust, remove them with a cloth moistened with alcohol solution or with an eraser.
  2. Check that the dock charger works: the dock's indicator light is solid on without the robot and off with the robot placed on it.
  3. Check that the cable and the slot of the dock are well connected, pushing the cable head firmly into the slot at the bottom of the dock.
  4. Unplug the charging dock, leave it for about 2 minutes, plug it back in and try again.

Source Source: Error 13, p. 1

Error 18

Error 18. Roborock's fix for Error 18: clap the side of the robot several times to clear debris from the fan.

  1. Clap the side of the robot several times to try to clear debris from the fan.
Manufacturer service If the error continues, contact Roborock Customer Support.

Source Source: Error 18, p. 1

Power indicator light flashing red

Power indicator light on the robot flashing red. The robot has an error.

Power indicator light white

Power indicator light white. The battery level is 20% or more.

Power indicator light red

Power indicator light red. The battery level is below 20%.

Power indicator light pulsing

Power indicator light pulsing. The robot is charging or starting up.

Dock status indicator light pulsing

Status indicator light on the dock pulsing. The dock is emptying the dustbin or washing the mop.

Dock status indicator light off

Status indicator light on the dock off. The dock is powered off, charging the robot or drying the mop.

WiFi indicator off

WiFi indicator off. WiFi is disabled.

WiFi indicator flashing slowly

WiFi indicator flashing slowly. The robot is waiting for a WiFi connection.

WiFi indicator flashing quickly

WiFi indicator flashing quickly. The robot is connecting to WiFi.

WiFi indicator steady

WiFi indicator steady. The robot is connected to WiFi.

Problems

The robot behaves abnormally

The robot behaves abnormally without showing an error. Source: Common Issues, p. 14

  1. Restart the robot.

Scheduled cleaning is not working

The battery level is low; scheduled cleaning can only begin when the battery level is above 20%. Source: Common Issues, p. 14

  1. Keep the robot charged.

No or little water during mopping

The water tank may be empty, or the scrub intensity or the mop installation needs checking. Source: Common Issues, p. 14

  1. Check whether there is water in the water tank and use the mobile app to set the scrub intensity.
  2. Check the manual for how to install the mop cloth and mop mount correctly.

The robot cannot return to the dock after spot cleaning or being moved

After spot cleaning or a significant position change the robot regenerates the map; if the dock is too far away it may not return to recharge. Source: Common Issues, p. 15

  1. Place the robot on the charging dock manually.

The robot misses certain spots

The wall sensor or cliff sensors may be dirty. Source: Common Issues, p. 15

  1. Wipe them with a soft dry cloth.

The robot draws power while on the dock

The robot draws power while docked to maintain battery performance, but power consumption is minimal. Source: Common Issues, p. 14

The robot needs charging for 16 hours before the first uses

No. The robot can be used any time after it has been fully charged. Source: Common Issues, p. 14

How-to

Maintenance

Settings

SettingOptionsDefaultNotesSource
Do Not Disturb (DND) modeDisable or change the period in the app22:00 to 08:00The robot does not automatically resume cleanup, the power indicator light dims and the voice prompt volume lowers. Source: Instructions: DND Mode, p. 10
Child lockPress and hold the Mop Only/Child Lock button for 3 seconds, or set it in the appThe robot does not react to button presses while stationary; while cleaning or docking, any button still stops it. Source: Instructions: Child Lock, p. 11
Auto-emptyingOn or off in the appEmptying begins automatically when the robot returns to the dock after cleaning; press the Dock button on the docked robot or tap Empty in the app to empty manually. Source: Instructions: Emptying, p. 10
Auto dryingOn or off in the app; drying duration can be changed in the appDrying starts automatically after mop washing or after cleaning is completed; tap the Drying button in the app to start or stop it manually. Source: Instructions: Drying, p. 10

Parts and consumables

ItemReplace or refillSpecificationSource
Main brushesEvery 6-12 monthsPair of brushes under the main brush cover. Source: Routine Maintenance: Main Brushes, p. 11
Side brushEvery 3-6 monthsBrush held by one screw. Source: Routine Maintenance: Side Brush, p. 11
Washable filterEvery 6-12 monthsFilter under the dustbin filter cover. Source: Routine Maintenance: Washable Filter, p. 12
VibraRise mop clothEvery 3-6 monthsMop cloth on the VibraRise mop mount. Source: Routine Maintenance: VibraRise Mop Cloth, p. 12
High-speed maintenance brushEvery 6-12 monthsBrush in the dock, held by a latch. Source: Routine Maintenance: High-Speed Maintenance Brush, p. 12
Disposable dust bag–Bag in the dock dustbin; replace when full. Source: Routine Maintenance: Replacing the Disposable Dust Bag, p. 13
Roborock branded floor cleaner–The only cleaner to use in the clean water tank. Source: Instructions: Filling the Clean Water Tank, p. 9

Specifications

The FCC user manual covers the Roborock S8 Pro Ultra, robot model S81USP, with an Empty Wash Fill Dock model EWFD07LRR or EWFD08LRR. Source: Basic Parameters, p. 13

An error shows as a flashing red power indicator light on the robot or a steady red status indicator light on the dock, with an app pop-up and possibly a voice alert. Source: Instructions: Error, p. 11

The manual's Common Issues table names one numbered error, Error 42 for the maintenance brush; Roborock's support articles cover errors 4, 5, 7, 9, 10, 13 and 18. Source: Common Issues, p. 15

A robot left in a malfunctioning state for over 10 minutes goes to sleep, and placing it on the dock manually ends the current cleanup. Source: Instructions: Error, p. 11

Battery14.4V/5200mAh (TYP) lithium-ion battery Source: Basic Parameters, p. 13
Charging timeApprox. 4 hours Source: Basic Parameters, p. 13
Robot rated input20V 1.5A Source: Basic Parameters, p. 13
Dock rated input120V~, 60Hz; 9.5A during dust collection, 1.2A otherwise Source: Basic Parameters, p. 13
WiFi2.4 GHz only Source: Connecting to the App: Reset WiFi, p. 9
Operating temperature4-40°C (39-104°F) Source: Common Issues, p. 14
Serial numberOn a sticker on the underside of the robot Source: Basic Parameters, p. 13

Recalls

No exact-model match for S8 Pro Ultra, S81USP in the U.S. Consumer Product Safety Commission recall database, checked . Recalls can name model families, so also check current recalls for Roborock.

Sources

  1. Roborock S8 Pro Ultra FCC EN User Manual (EN/FR/ES). Beijing Roborock Technology Co., Ltd. Document S81USP, revision Undated download (PDF created 2023-03-14), 15 pages, en. support.roborock.com. Listed on the manufacturer's support page. Retrieved 13 November 2026.
  2. What should I do when error 4 occurs?. Beijing Roborock Technology Co., Ltd. Document Article 360035369132, revision Undated web article, 1 pages, en. support.roborock.com. Listed on the manufacturer's support page. Retrieved 13 November 2026.
  3. What should I do when error 5 occurs?. Beijing Roborock Technology Co., Ltd. Document Article 360035369172, revision Undated web article, 1 pages, en. support.roborock.com. Listed on the manufacturer's support page. Retrieved 13 November 2026.
  4. What should I do when error 7 occurs?. Beijing Roborock Technology Co., Ltd. Document Article 360035369212, revision Undated web article, 1 pages, en. support.roborock.com. Listed on the manufacturer's support page. Retrieved 13 November 2026.
  5. What should I do when error 9 occurs?. Beijing Roborock Technology Co., Ltd. Document Article 360035731551, revision Undated web article, 1 pages, en. support.roborock.com. Listed on the manufacturer's support page. Retrieved 13 November 2026.
  6. What should I do when error 10 occurs?. Beijing Roborock Technology Co., Ltd. Document Article 360035731571, revision Undated web article, 1 pages, en. support.roborock.com. Listed on the manufacturer's support page. Retrieved 13 November 2026.
  7. What should I do when error 13 occurs?. Beijing Roborock Technology Co., Ltd. Document Article 360035369312, revision Undated web article, 1 pages, en. support.roborock.com. Listed on the manufacturer's support page. Retrieved 13 November 2026.
  8. What should I do when error 18 occurs?. Beijing Roborock Technology Co., Ltd. Document Article 360035731631, revision Undated web article, 1 pages, en. support.roborock.com. Listed on the manufacturer's support page. Retrieved 13 November 2026.

Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.

Applies to
S8 Pro Ultra (variants S81USP; EWFD07LRR; EWFD08LRR). United States (FCC edition).
Source
Roborock S8 Pro Ultra FCC EN User Manual (EN/FR/ES), S81USP revision Undated download (PDF created 2023-03-14); What should I do when error 4 occurs?, Article 360035369132 revision Undated web article; What should I do when error 5 occurs?, Article 360035369172 revision Undated web article; What should I do when error 7 occurs?, Article 360035369212 revision Undated web article; What should I do when error 9 occurs?, Article 360035731551 revision Undated web article; What should I do when error 10 occurs?, Article 360035731571 revision Undated web article; What should I do when error 13 occurs?, Article 360035369312 revision Undated web article; What should I do when error 18 occurs?, Article 360035731631 revision Undated web article
Last verified

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