iRobot j7 (RVE-Y1) error 5
The right wheel cannot turn.
Cause 1 of 2Something obstructs the right wheel. Source: Error 5, p. 1
First checkPush the wheels up and down several times and shake out loose debris from the wheel well.
Causes and checks
Something obstructs the right wheel. Source: Error 5, p. 1
- Push the wheels up and down several times and shake out loose debris from the wheel well.
- Turn both wheels briskly by hand and check that they turn freely with the same resistance.
The wheels cannot be turned by hand, or the error persists on a flat surface with no obstacle. Source: Error 5, p. 1
- Order a replacement right wheel module from the iRobot Store, an authorized retailer or iRobot Customer Care.
All 2 causes checked. Contact iRobot Customer Care: (877) 855-8593.
Service
If the checks above do not clear it, contact iRobot Customer Care: (877) 855-8593, global.irobot.com. USA & Canada. Source: Care and Maintenance: iRobot Customer Care, p. 7
Other j7 (RVE-Y1) codes
- Red light ring: The robot has an error.
- Red light ring sweeping to the rear: The robot senses that its bin needs emptying.
- Red light ring with 'Low battery. Please charge.': The battery is low.
- White spiral on the light ring: The robot is charging.
- Light ring pulsing white at the rear: The robot is fully charged.
- Blue light ring pattern: The robot is looking for its charging station.
- Flashing blue light ring: The robot is in Dirt Detect mode over an especially dirty area.
- White swirl on the light ring: The robot is rebooting.
- Error 2: The multi-surface rubber brushes cannot turn.
- Error 13: The robot is on an obstacle or an uneven surface and a side wheel is stuck.
- Error 15: The robot had an internal error and took care of it; no troubleshooting is needed unless it happens on every cleaning job.
- Error 24: The robot is on an obstacle or an uneven surface and its wheels are spinning without moving it.
- Error 27: The vacuum is not working because not enough air is passing through to the bin; debris may block the vacuum motor or filter.
- Error 33: The robot cannot complete cleaning and has cancelled its cleaning job.
- Error 36: The sensors on the robot were not cleared when the robot evacuated debris into the dock; the light ring may also sweep red toward the rear.
- Error 46: The battery is low and needs to charge.
- Error 68: The robot is not receiving data from its camera, so it cannot navigate; it will not start a new job and interrupts a job in progress.
- Charging Error 1: The robot does not detect a battery.
- Charging Error 2: A charge fault was detected.
- Charging Error 3: A charge fault was detected.
- Charging Error 4 and 5: A low current fault was detected with the dock or the robot.
- Charging Error 6 and 7: The battery is too warm or too cold for charging.
- Charging Error 8: The robot cannot communicate with its battery.
- Charging Error 9: A battery failure was detected.
- Charging Error 11: A battery failure was detected.
- Charging Error 17: The battery may not be an authentic iRobot battery.
- Charging Error 19: Charging timed out.
- Charging Error 20: The battery has a fault or is not ready to charge.
- Charging Error 21: The robot docked but was unable to charge.
- Charging Error 101: The robot does not detect a battery.
- Charging Error 102: A charge fault was detected.
- Charging Error 103: A charge fault was detected.
- Charging Error 104: No electrical current was detected with the dock or the robot.
- Charging Error 105: A low electrical current was detected with the dock or the robot.
- Charging Error 106: The battery is too warm for charging.
- Charging Error 107: The battery is too cold for charging.
- Charging Error 109: A battery failure was detected.
- Charging Error 110: The battery cells are imbalanced.
- Charging Error 111: A battery failure was detected.
- Charging Error 114: The battery has an internal failure.
- Charging Error 115: A battery cell failed during charging.
- Charging Error 117: The battery may not be an authentic iRobot battery.
- Charging Error 119: Charging timed out.
- Charging Error 120: The battery has a fault or is not ready to charge.
- Charging Error 121: The robot docked but was unable to charge.
Sources
- j7 Owner's Guide (EN/FR/ES, online-only North America edition). iRobot Corporation. Document RVE-Y1, ADI-N1, revision Undated download (2022 copyright), 40 pages, en. prod-help-content.care.irobotapi.com (PDF). Retrieved 13 November 2026.
- Error 2, Roomba j Series and Combo 10 Max. iRobot Corporation. Document Article 31156, revision Undated web article, 1 pages, en. homesupport.irobot.com. Retrieved 13 November 2026.
- Error 5, Roomba j Series and Combo 10 Max. iRobot Corporation. Document Article 31116, revision Undated web article, 1 pages, en. homesupport.irobot.com. Retrieved 13 November 2026.
- Error 13, Roomba j Series and Combo 10 Max. iRobot Corporation. Document Article 31093, revision Undated web article, 1 pages, en. homesupport.irobot.com. Retrieved 13 November 2026.
- Error 15, Roomba j Series and Combo 10 Max. iRobot Corporation. Document Article 31124, revision Undated web article, 1 pages, en. homesupport.irobot.com. Retrieved 13 November 2026.
- Roomba j Series: Error 24. iRobot Corporation. Document Article 31072, revision Undated web article, 1 pages, en. homesupport.irobot.com. Retrieved 13 November 2026.
- Error 27, Roomba j Series and Combo 10 Max. iRobot Corporation. Document Article 31120, revision Undated web article, 1 pages, en. homesupport.irobot.com. Retrieved 13 November 2026.
- Error 33, Roomba j Series and Combo 10 Max. iRobot Corporation. Document Article 31074, revision Undated web article, 1 pages, en. homesupport.irobot.com. Retrieved 13 November 2026.
- Error 36, Roomba i, j Series and Combo 10 Max. iRobot Corporation. Document Article 31109, revision Undated web article, 1 pages, en. homesupport.irobot.com. Retrieved 13 November 2026.
- Error 46, Roomba j Series and Combo 10 Max. iRobot Corporation. Document Article 31121, revision Undated web article, 1 pages, en. homesupport.irobot.com. Retrieved 13 November 2026.
- Error 68, Roomba j Series and Combo 10 Max. iRobot Corporation. Document Article 26165, revision Undated web article, 1 pages, en. homesupport.irobot.com. Retrieved 13 November 2026.
- Charging Error Chart: All Roomba and Braava Models. iRobot Corporation. Document Article 19598, revision Undated web article, 1 pages, en. homesupport.irobot.com. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.