eufy L60 Hybrid SES (T2278) the mop does not dispense water or mops poorly

First checkWet the mopping cloth before use and run the robot again.

Causes and checks

The mopping cloth is dry. Source: What should I do if my L60 Hybrid series does not mop well/not dispense water?, pp. web article
1. Wet the mopping cloth before use and run the robot again.
Cleaning fluids, disinfectants or liquids from other brands are in the water tank. Source: What should I do if my L60 Hybrid series does not mop well/not dispense water?, pp. web article
1. Check the tank for added liquids.
A foreign object blocks the water tank outlet. Source: What should I do if my L60 Hybrid series does not mop well/not dispense water?, pp. web article
1. Check the outlet and remove any object.
The water output level in the app is low. Source: What should I do if my L60 Hybrid series does not mop well/not dispense water?, pp. web article
1. Raise the water output level in the app, then install the mop bracket without the mop cloth and run the machine to see whether water dispenses.
The mopping module is not seated. Source: What should I do if my L60 Hybrid series does not mop well/not dispense water?, pp. web article
1. Reinstall the mopping module and listen for the voice prompt "Mopping module has been installed."
2. If the prompt does not play, check whether there is a magnet on the mop bracket.

If the checks above do not clear it, contact eufy support, support.eufylife.com. Worldwide. Source: 6. Troubleshooting, p. 16

RoboVac will not turn on2 causes in the manual. First: the battery is not fully charged.
RoboVac suddenly stops working3 causes in the manual. First: roboVac is trapped or stuck on an obstacle, or the battery level is too low.
Cleaning schedules do not run3 causes in the manual. First: the scheduled time or the app time zone is wrong.
Suction power is weak3 causes in the manual. First: the suction inlet is blocked or the dust box is full.
RoboVac cannot be charged3 causes in the manual. First: the Self Empty Station has no power.
RoboVac cannot return to the Self Empty Station3 causes in the manual. First: objects stand close to the Self Empty Station.
RoboVac moves or travels in an abnormal path2 causes in the manual. First: the sensors are dirty.
RoboVac cannot connect to a Wi-Fi network3 causes in the manual. First: the password is wrong, or RoboVac, the router and the phone are too far apart.
RoboVac does not respond to Amazon Alexa2 causes in the manual. First: internet connection problems.
RoboVac does not respond to the Google Assistant2 causes in the manual. First: internet connection problems.

eufy Clean L60 Hybrid SES User Guide (T2278). Anker Innovations Limited. Document T2278, revision Undated download, 19 pages, en. service.eufy.com. Listed on the manufacturer's support page. Retrieved 13 November 2026.
What should I do if my L50/60 series triggers a suction fan error?. Anker Innovations Limited. Document Support article, revision Undated web article, 1 pages, en. service.eufy.com. Retrieved 13 November 2026.
What should I do if my L60 Hybrid series does not mop well/not dispense water?. Anker Innovations Limited. Document Support article, revision Undated web article, 1 pages, en. service.eufy.com. Retrieved 13 November 2026.

Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.

Applies to: L60 Hybrid SES (variant T2278). Worldwide.
Source: eufy Clean L60 Hybrid SES User Guide (T2278), T2278 revision Undated download; What should I do if my L50/60 series triggers a suction fan error?, Support article revision Undated web article; What should I do if my L60 Hybrid series does not mop well/not dispense water?, Support article revision Undated web article
Last verified: 13 November 2026
Handbook: eufy Clean L60 Hybrid SES robot vacuum in Robot vacuums; all eufy handbooks