Samsung RF18A5101SR fridge or freezer temperature is warm, or the refrigerator does not operate
Cause 1 of 5The power cord is not plugged in properly. Source: Troubleshooting: General, Temperature, p. 50
First checkPlug in the power cord properly.
Causes and checks
The power cord is not plugged in properly. Source: Troubleshooting: General, Temperature, p. 50
- Plug in the power cord properly.
The temperature control is not set correctly. Source: Troubleshooting: General, Temperature, p. 50
- Set the temperature lower.
The refrigerator is near a heat source or in direct sunlight. Source: Troubleshooting: General, Temperature, p. 50
- Keep the refrigerator away from direct sunlight or a heat source.
There is not enough clearance between the refrigerator and nearby walls or cabinets. Source: Troubleshooting: General, Temperature, p. 50
- Make sure there is a gap of at least 2.5 inches (5 cm) between the refrigerator back and sides and any nearby walls or cabinets.
The refrigerator is overloaded and food is blocking the refrigerator vents. Source: Troubleshooting: General, Temperature, p. 50
- Do not overload the refrigerator. Do not allow food to block the vents.
All 5 causes checked. Contact Samsung Customer Care: 1-800-SAMSUNG (726-7864).
Service
If the checks above do not clear it, contact Samsung Customer Care: 1-800-SAMSUNG (726-7864), samsung.com/us/support/. United States. Source: Limited warranty (U.S.A.): contact details, p. 60
Other RF18A5101SR problems
- Fridge or freezer is over-coolingThe temperature control is not set correctly.
- Refrigerator has odors2 causes in the manual. First: food has spoiled.
- Frost in the refrigerator2 causes in the manual. First: food is blocking the vents, causing frost around the vents.
- Condensation forms on the interior walls2 causes in the manual. First: A door was left open and moisture entered the refrigerator.
- Ice maker makes a buzzing soundThe ice maker function is activated, but the water supply to the refrigerator has not been connected.
- Ice maker does not make ice3 causes in the manual. First: the ice maker has just been installed.
Sources
- User manual, Refrigerator RF18A5101 / RF20A5101 DA68-04756D (English, Spanish and French). Samsung Electronics America, Inc. Document DA68-04756D-01, revision 01, 200 pages, en. downloadcenter.samsung.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.