LG LTCS24223S temperature is too warm or there is interior moisture buildup
Cause 1 of 8The air vents are blocked. Cold air circulates from the freezer to the fresh food section through vents in the dividing wall. Source: Troubleshooting Guide, p. 27
First checkFind the air vents by feeling for airflow and move any packages blocking them.
Causes and checks
The air vents are blocked. Cold air circulates from the freezer to the fresh food section through vents in the dividing wall. Source: Troubleshooting Guide, p. 27
- Find the air vents by feeling for airflow and move any packages blocking them.
The doors are opened often. Source: Troubleshooting Guide, p. 27
- Take out what you need in one visit, keep food organized so it is easy to find and close the door as soon as the food is removed.
The control is not set correctly for the surrounding conditions. Source: Troubleshooting Guide, p. 27
- Change the setting one increment at a time, then wait 24 hours for the temperature to stabilize. See Adjust the refrigerator and freezer temperature.
A large amount of food has just been added to the refrigerator or freezer. Source: Troubleshooting Guide, p. 27
- Wait a few hours for the refrigerator to return to its normal temperature.
The food is not packaged correctly. Source: Troubleshooting Guide, p. 27
- Wrap food tightly and wipe damp containers dry before storing them.
The doors are not closing completely. Source: Troubleshooting Guide, p. 27
- Check why the doors will not close completely. See Doors will not close completely.
The weather is humid. Humid air enters when the doors open and can lead to frost or condensation. Source: Troubleshooting Guide, p. 27
- No action is needed.
An automatic defrost cycle was completed. Droplets forming on the interior back wall are normal. Source: Troubleshooting Guide, p. 27
- No action is needed.
All 8 causes checked. Contact LG Electronics Customer Information Center: 1-800-243-0000.
Service
If the checks above do not clear it, contact LG Electronics Customer Information Center: 1-800-243-0000, lg.com/us/support/. United States; Canada 1-888-542-2623. Source: Limited Warranty: To obtain warranty service, p. 29
Other LTCS24223S problems
- Refrigerator and freezer sections are not cooling5 causes in the manual. First: the power supply cord is unplugged.
- Lights do not work2 causes in the manual. First: the power supply cord is unplugged.
- Vibration or rattling noiseThe refrigerator is not resting solidly on the floor. The floor may be weak or uneven, or the leveling legs need adjusting.
- Cooling system runs too much7 causes in the manual. First: the refrigerator replaced an older model. Modern refrigerators need more operating time but use less energy.
- Doors will not close completely6 causes in the manual. First: the refrigerator is not level.
- Frost or ice crystals on frozen food2 causes in the manual. First: the door is not closing properly.
- Ice has a bad taste or odor6 causes in the manual. First: the icemaker was recently installed.
- Icemaker is not producing ice or not enough ice10 causes in the manual. First: the refrigerator is newly installed.
- Refrigerator or freezer section is too coldThe controls are not set correctly for the conditions.
- The doors are difficult to open2 causes in the manual. First: the gaskets are dirty or sticky.
- Frozen food in the refrigerator compartment3 causes in the manual. First: the temperature control in the refrigerator compartment is set too cold.
Sources
- Owner's Manual, Top Freezer Refrigerator LTCS20220, LTNS20220, LTCS20120, LTWS24223, LTCS20020, LTCS20030, LTCS20040, LTCS24223, GT66BP, GT58BP, GT57BP, LT57BPSX, LRTLS2403, LHTNS2403. LG Electronics Inc. Document MFL67527912, revision P/No. MFL67527912-17, 100 pages, en-US. gscs-b2c.lge.com. Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.