Model Handbook

Gss25gypfs ice maker not working

Cause 1 of 8The icemaker power switch is in the OFF position. Source: Troubleshooting Tips, p. 34

First checkSlide the switch to the ON position.

Causes and checks

  1. The icemaker power switch is in the OFF position. Source: Troubleshooting Tips, p. 34

    1. Slide the switch to the ON position. See Turn the icemaker on or off and clear stuck cubes.

  2. The water supply is turned off or not connected. Source: Troubleshooting Tips, p. 34

    1. Connect the water supply as the manual's Installing the Water Line section describes.

  3. The freezer compartment is still too warm. Source: Troubleshooting Tips, p. 34

    1. Wait 24 hours for the refrigerator to cool down completely.

  4. Piled-up cubes in the storage bin shut the icemaker off. Source: Troubleshooting Tips, p. 34

    1. Level the cubes by hand.

  5. Cubes are stuck in the icemaker. Source: Troubleshooting Tips, p. 34

    1. Turn the icemaker off, remove the cubes and turn the icemaker back on. See Turn the icemaker on or off and clear stuck cubes.

  6. The filter is not properly installed or leaks. Source: Troubleshooting Tips, p. 34

    1. Replace the filter or make sure it is properly installed. See Replace the XWFE water filter.

  7. The supply line or shutoff valve is clogged, so there is no water or ice cube production. Source: Troubleshooting Tips, p. 35

    Licensed plumber Call a plumber.

  8. The cube dispenser does not work because an item blocks or has fallen into the ice chute in the top bin of the freezer, or cubes are frozen to the feeler arm. Source: Troubleshooting Tips, p. 34

    1. Remove any item that blocks the chute, and remove the cubes frozen to the feeler arm.

Service

If the checks above do not clear it, contact GE Appliances: 800.432.2737, geappliances.com/. United States. Canada: 800.561.3344. Source: Consumer Support: Schedule Service, p. 40

Other GSS25GYPFS problems

Sources

  1. Owner's Manual & Installation Instructions, Refrigerators Side by Side, models 22, 23, 25 and 28. GE Appliances, a Haier company. Document 49-1000471, revision Rev 4, 2023-06, 120 pages, en-US. images.salsify.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
  2. Quick Specs, GSS25GGP/GYP/GMP 25.3 cu. ft. Side-By-Side Refrigerator. GE Appliances. Document GSS25GGP/GYP/GMP, revision Specification revised 1/24, 2024-01, 2 pages, en-US. images.salsify.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.

Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.

Applies to
GSS25GYPFS. United States and Canada.
Source
Owner's Manual & Installation Instructions, Refrigerators Side by Side, models 22, 23, 25 and 28, 49-1000471 revision Rev 4, 2023-06; Quick Specs, GSS25GGP/GYP/GMP 25.3 cu. ft. Side-By-Side Refrigerator, GSS25GGP/GYP/GMP revision Specification revised 1/24, 2024-01
Last verified
Handbook
GE GSS25GYPFS 25.3 cu. ft. side-by-side refrigerator in Refrigerators; all GE Appliances handbooks