GE Appliances GTD65EBSJWS the Dry dryness level was chosen but the load is still damp
Cause 1 of 2The load mixes heavy and light fabrics. Source: Troubleshooting Tips, p. 12
First checkWhen combining heavy and light fabrics in a load, choose More Dry if you are using a sensor cycle.
Causes and checks
The load mixes heavy and light fabrics. Source: Troubleshooting Tips, p. 12
- When combining heavy and light fabrics in a load, choose More Dry if you are using a sensor cycle.
The exhaust system is blocked. Source: Troubleshooting Tips, p. 12
- Inspect and clean the exhaust system. See Clean the exhaust duct.
All 2 causes checked. Contact GE Appliances: 800.GE.CARES (800.432.2737).
Service
If the checks above do not clear it, contact GE Appliances: 800.GE.CARES (800.432.2737), geappliances.com/service. United States. Source: Consumer Support: Schedule Service, p. 16
Other GTD65EBSJWS problems
- Dryer does not start2 causes in the manual. First: the dryer is unplugged.
- Dryer does not heat2 causes in the manual. First: A fuse is blown or a circuit breaker is tripped. The dryer may tumble but not heat when only one fuse is blown or one breaker is tripped.
- Dryer shakes or makes noiseSome shaking and noise is normal, or the dryer is sitting unevenly.
- Greasy spots on clothes3 causes in the manual. First: fabric softener was used improperly.
- Lint on clothes5 causes in the manual. First: the lint filter is full.
- Static occurs3 causes in the manual. First: no fabric softener was used.
- Drying times are inconsistentThe type of heat differs. Automatic drying times vary with the type of heat (electric, natural or LP gas), the size of the load, the fabrics, the wetness of the clothes and the condition of the exhaust ducts.
- Clothes take too long to dry8 causes in the manual. First: the load is not sorted. A well-sorted washer load is generally a well-sorted dryer load.
- Clothes are wrinkled3 causes in the manual. First: the clothes were overdried.
- Clothes shrinkSome fabrics shrink when washed, and others can be washed safely but shrink in the dryer.
- Collars and waistbands are still wet at the end of the cycleThe dryness monitor senses that the body of the clothes is dry.
- Clothes are still wet and the dryer shuts off after a short time4 causes in the manual. First: the door was opened mid-cycle, the load was removed and a new load was put in without selecting a new cycle.
- Dryer continues to tumble after the display says completeThe Extended Tumble option was selected.
Sources
- Owner's Manual, Dryers 49-90536-3. GE Appliances, a Haier company. Document 49-90536-3, revision 02-17, 2017-02, 32 pages, en-US. images.salsify.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
- Quick Specs, GTD65EBSJ 7.4 Cu. Ft. Capacity Aluminized Alloy Drum Electric Dryer With HE Sensor Dry. GE Appliances. Document GTD65EBSJ, revision Quick Specs, 3 pages, en-US. images.salsify.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.