Bosch dishwasher e61-03

Not an appliance error: water is not draining.

Cause 1 of 3The garbage disposal plug is still in place, or the drain hose is kinked. Source: Troubleshooting (cont.), p. 39

First checkCheck that the garbage disposal plug is removed and that the drain hose has no kinks.

Causes and checks

  1. The garbage disposal plug is still in place, or the drain hose is kinked. Source: Troubleshooting (cont.), p. 39

    1. Check that the garbage disposal plug is removed and that the drain hose has no kinks.
  2. The drain pump cover is loose or a foreign object is blocking the pump. Source: Troubleshooting (cont.), p. 39

    1. Press the pump cover down until it clicks, or clean the drain pump. See Clean the drain pump.
  3. The drain hose has no high loop, or debris flushed back into the hose and blocked it. Source: Troubleshooting (cont.), p. 39

    1. Check that the drain hose has a high loop and that no debris has flushed back into it.

Service

If the checks above do not clear it, contact Bosch Customer Service: 1-800-944-2904, bosch-home.com/us/owner-support/get-support. United States and Canada. Source: Customer Service, p. 50

Other SHP78CM5N codes

Sources

  1. Use and Care Manual, Dishwasher SHP78CM5N. BSH Home Appliances Corporation. Document 9001641455, revision C, 56 pages, en-US. media3.bsh-group.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.

Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.

Applies to
SHP78CM5N. United States and Canada.
Source
Use and Care Manual, Dishwasher SHP78CM5N, 9001641455 revision C
Last verified
Handbook
Bosch SHP78CM5N dishwasher in Dishwashers; all Bosch handbooks