Bosch dishwasher e61-03
Not an appliance error: water is not draining.
Cause 1 of 3The garbage disposal plug is still in place, or the drain hose is kinked. Source: Troubleshooting (cont.), p. 39
First checkCheck that the garbage disposal plug is removed and that the drain hose has no kinks.
Causes and checks
The garbage disposal plug is still in place, or the drain hose is kinked. Source: Troubleshooting (cont.), p. 39
- Check that the garbage disposal plug is removed and that the drain hose has no kinks.
The drain pump cover is loose or a foreign object is blocking the pump. Source: Troubleshooting (cont.), p. 39
- Press the pump cover down until it clicks, or clean the drain pump. See Clean the drain pump.
The drain hose has no high loop, or debris flushed back into the hose and blocked it. Source: Troubleshooting (cont.), p. 39
- Check that the drain hose has a high loop and that no debris has flushed back into it.
All 3 causes checked. Contact Bosch Customer Service: 1-800-944-2904.
Service
If the checks above do not clear it, contact Bosch Customer Service: 1-800-944-2904, bosch-home.com/us/owner-support/get-support. United States and Canada. Source: Customer Service, p. 50
Other SHP78CM5N codes
- E:20-60: The dishwasher has detected that the heating element is calcified.
- E:21-30: The intake opening of the Zeolite container is covered by dishware.
- E:30-00: The water protection system is activated.
- E:31-00: The water protection system is activated.
- E:32-00: Water is not coming in.
- E:34-00: Water is continuously running into the dishwasher.
- E:61-02: Not an appliance error: the drain pump cover is loose or a foreign object blocks the pump.
- E:61-60: Technical error.
- E:90-01: The power voltage is too low. Bosch says the dishwasher itself has no problem.
- E:92-10: The lower spray arm cannot turn freely.
- E:92-40: The filters are soiled or blocked.
- E:01-00 to E:90-10: A technical issue. This covers every code from E:01-00 to E:90-10 that has no entry above.
- UP: A software update is available.
- All LEDs lit or flashing: Either a software update is installing or the electronics have detected a fault.
- Rinse aid indicator lit: The rinse aid dispenser is empty.
Sources
- Use and Care Manual, Dishwasher SHP78CM5N. BSH Home Appliances Corporation. Document 9001641455, revision C, 56 pages, en-US. media3.bsh-group.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.