Deco x55 solid red light

The LED is solid red. The Deco has an issue. On the main Deco, it cannot reach the Internet.

Cause 1 of 2The main Deco cannot connect to the Internet. TP-Link lists loose or faulty Ethernet cables, an ISP outage, incorrect DNS settings and a MAC address mismatch with the modem as the common causes. Source: How to Fix the TP-Link Deco Solid Red Light, p. 1

First checkMake sure all Ethernet cables are connected securely, and replace old or visibly damaged cables.

Causes and checks

  1. The main Deco cannot connect to the Internet. TP-Link lists loose or faulty Ethernet cables, an ISP outage, incorrect DNS settings and a MAC address mismatch with the modem as the common causes. Source: How to Fix the TP-Link Deco Solid Red Light, p. 1

    1. Make sure all Ethernet cables are connected securely, and replace old or visibly damaged cables.
    2. Connect only the main Deco directly to the ISP modem. A satellite Deco connected to the modem instead of the main Deco causes the red light.
    3. Connect a PC or spare router directly to the modem. If it has no Internet connection, contact your ISP before continuing.
    4. Change the IPv4 DNS servers to 8.8.8.8 and 8.8.4.4.
    5. Clone the MAC address of your old router or laptop to the main Deco.
  2. The Deco has an issue. Source: Appearance, p. 2

Service

If the checks above do not clear it, contact TP-Link Technical Support, tp-link.com/support. Contact Technical Support page at tp-link.com/support, and the Help center of the Deco app. Source: About This Guide, More Info, p. 1

Other Deco X55 indicators

Sources

Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.

Applies to
Deco X55 (variant Deco X55 V3, hardware V3). Global.
Source
User Guide, AX3000 Whole Home Mesh Wi-Fi 6 System Deco X55 (EU, V3.0), 1910013645 revision REV3.0.0, 2024; What Do Deco LED Colors Mean?, FAQ 1464 revision Last updated 2017-01-17, 2017-01-17; TP-Link Deco Solid Red Light: What It Means and How to Fix It, FAQ 3672 revision Last updated 2023-06-15, 2023-06-15; Main Deco Failed to Complete Setup, FAQ 2239 revision Last updated 2023-07-12, 2023-07-12; How to Reset Deco: Reset or Reboot Your Deco Whole-Home Wi-Fi System, FAQ 1457 revision Last updated 2026-10-08, 2026-10-08; Deco Wi-Fi Settings, FAQ 1591 revision Last updated 2026-04-17, 2026-04-17; How to Update or Upgrade TP-Link Deco Firmware (3 Methods), FAQ 1599 revision Last updated 2026-08-24, 2026-08-24; Error When Adding a Deco Satellite Node: How to Fix It, FAQ 1447 revision Last updated 2026-05-07, 2026-05-07
Last verified
Handbook
TP-Link Deco X55 AX3000 mesh Wi-Fi 6 system in Routers; all TP-Link handbooks