Archer ax21 no internet

Advanced > Network > Status shows a valid IP address, but nothing loads. Source: FAQ, Q4 Cannot access the internet although the configuration is finished, pp. 98 to 101

1. Go to Advanced > Network > DHCP Server, type 8.8.8.8 in Primary DNS and click SAVE.
2. Switch off the modem and the router for 1 minute. Switch on the modem and wait about 2 minutes until it shows a solid cable or Internet light, then switch on the router and wait another 1 or 2 minutes before testing.
3. Reset the router to factory default settings and configure it again, or upgrade the firmware.
4. If other devices connect normally, check the TCP/IP settings on the device that does not.

Advanced > Network > Status shows the IP address 0.0.0.0. Source: FAQ, Q4 Cannot access the internet although the configuration is finished, pp. 98 to 101

1. Check the cable between the router and the modem.
2. If your ISP accepts only a specific MAC address, open the MAC Clone section under Internet or Advanced > Network > Internet, choose an option and click SAVE.
3. If the router's default LAN IP address (192.168.0.1 or 192.168.1.1) conflicts with the IP range of your existing ADSL modem or router, go to Advanced > Network > LAN, enter a different address such as 192.168.2.1 and click Save.
4. Ask your ISP for the internet connection type, then select it under Advanced > Network > Internet, fill in the parameters and click Save.
5. Restart the modem and the router again, and upgrade the router's firmware.
6. If the connection still fails, contact TP-Link technical support.