GE Appliances GTW465ASNWW washer fills slowly or water temperature is wrong
Cause 1 of 4The inlet screens in the hoses or in the washer are blocked. Source: Troubleshooting Tips: Low water flow, p. 24
First checkClean the inlet screens.
Causes and checks
The inlet screens in the hoses or in the washer are blocked. Source: Troubleshooting Tips: Low water flow, p. 24
- Clean the inlet screens. See Clean the water inlet screens.
A faucet is off or the hoses are on the wrong valves. Source: Troubleshooting Tips: Water temperature seems incorrect, p. 24
- Turn both faucets fully on. Check that the hot hose goes to the valve marked H and the cold hose to the valve marked C.
Cool water when Hot is selected is normal. The washer senses the water temperature and adds cold water from time to time. Source: Troubleshooting Tips: Water temperature seems incorrect, p. 24
- Let the cycle run; no action is needed.
The house water heater is not set properly. Source: Troubleshooting Tips: Water temperature seems incorrect, p. 24
- Check that the water heater delivers water at 120–140 °F (48–60 °C).
All 4 causes checked. Contact GE Appliances: 800.626.2005.
Service
If the checks above do not clear it, contact GE Appliances: 800.626.2005, geappliances.com/. United States. Service under warranty: 833-426-3393. Source: Consumer Support; Limited warranty, pp. 29–30
Other GTW465ASNWW problems
- Lid is locked and will not open2 causes in the manual. First: the lid locks during load sensing (when Auto water level is selected) and during each spin. It unlocks again after load sensing and after spin.
- Washer won't drainThe drain hose is kinked, trapped under the washer or not connected properly.
- Washer won't start or run4 causes in the manual. First: no power: the washer is unplugged or a breaker or fuse has tripped.
- Washer is leaking water4 causes in the manual. First: A fill hose or the drain hose is not connected properly.
- Clothes are too wet after the cycle2 causes in the manual. First: the cycle does not suit the load. Some fabrics also feel wetter after a cold rinse.
- Washer rocks, moves or squeaksThe leveling legs are uneven, or the washer is not level and rubs against a cabinet.
Sources
- Owner's Manual & Installation Instructions, Washers GTW220 to GTW540, HTW240 and HTW265. GE Appliances, a Haier company. Document 49-3000373, revision Rev 2, 2026-09, 60 pages, en-US. images.salsify.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
- Quick Specs, GTW465ASN 4.5 DOE cu. ft. Stainless Steel Basket Washer. GE Appliances. Document GTW465ASN, revision Specification created 1/19, 2019-01, 2 pages, en-US. images.salsify.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.