Model Handbook

iRobot j7 (RVE-Y1) the robot will not charge

Cause 1 of 3The robot announces a Charging Error and the light ring turns red. Source: Charging Error Chart, p. 1

First checkNote the Charging Error number the robot speaks and follow its entry in the Charging Error list.

Causes and checks

  1. The robot announces a Charging Error and the light ring turns red. Source: Charging Error Chart, p. 1

    1. Note the Charging Error number the robot speaks and follow its entry in the Charging Error list.

  2. The charging contacts on the robot or the dock are dirty; Charging Errors 4, 5, 19, 21, 104, 105, 119 and 121 name this. Source: Charging Error Chart, p. 1

    1. Clean the charging contacts. See Clean the sensors, camera window and charging contacts.

  3. The battery is too warm or too cold to charge; Charging Errors 6, 7, 106 and 107 name this. Source: Charging Error Chart, p. 1

    1. Let the robot reach room temperature, then try again.

Service

If the checks above do not clear it, contact iRobot Customer Care: (877) 855-8593, global.irobot.com. USA & Canada. Source: Care and Maintenance: iRobot Customer Care, p. 7

Other j7 (RVE-Y1) problems

Sources

  1. j7 Owner's Guide (EN/FR/ES, online-only North America edition). iRobot Corporation. Document RVE-Y1, ADI-N1, revision Undated download (2022 copyright), 40 pages, en. prod-help-content.care.irobotapi.com (PDF). Retrieved 13 November 2026.
  2. Error 2, Roomba j Series and Combo 10 Max. iRobot Corporation. Document Article 31156, revision Undated web article, 1 pages, en. homesupport.irobot.com. Retrieved 13 November 2026.
  3. Error 5, Roomba j Series and Combo 10 Max. iRobot Corporation. Document Article 31116, revision Undated web article, 1 pages, en. homesupport.irobot.com. Retrieved 13 November 2026.
  4. Error 13, Roomba j Series and Combo 10 Max. iRobot Corporation. Document Article 31093, revision Undated web article, 1 pages, en. homesupport.irobot.com. Retrieved 13 November 2026.
  5. Error 15, Roomba j Series and Combo 10 Max. iRobot Corporation. Document Article 31124, revision Undated web article, 1 pages, en. homesupport.irobot.com. Retrieved 13 November 2026.
  6. Roomba j Series: Error 24. iRobot Corporation. Document Article 31072, revision Undated web article, 1 pages, en. homesupport.irobot.com. Retrieved 13 November 2026.
  7. Error 27, Roomba j Series and Combo 10 Max. iRobot Corporation. Document Article 31120, revision Undated web article, 1 pages, en. homesupport.irobot.com. Retrieved 13 November 2026.
  8. Error 33, Roomba j Series and Combo 10 Max. iRobot Corporation. Document Article 31074, revision Undated web article, 1 pages, en. homesupport.irobot.com. Retrieved 13 November 2026.
  9. Error 36, Roomba i, j Series and Combo 10 Max. iRobot Corporation. Document Article 31109, revision Undated web article, 1 pages, en. homesupport.irobot.com. Retrieved 13 November 2026.
  10. Error 46, Roomba j Series and Combo 10 Max. iRobot Corporation. Document Article 31121, revision Undated web article, 1 pages, en. homesupport.irobot.com. Retrieved 13 November 2026.
  11. Error 68, Roomba j Series and Combo 10 Max. iRobot Corporation. Document Article 26165, revision Undated web article, 1 pages, en. homesupport.irobot.com. Retrieved 13 November 2026.
  12. Charging Error Chart: All Roomba and Braava Models. iRobot Corporation. Document Article 19598, revision Undated web article, 1 pages, en. homesupport.irobot.com. Retrieved 13 November 2026.

Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.

Applies to
j7 (variants RVE-Y1; ADI-N1). North America.
Source
j7 Owner's Guide (EN/FR/ES, online-only North America edition), RVE-Y1, ADI-N1 revision Undated download (2022 copyright); Error 2, Roomba j Series and Combo 10 Max, Article 31156 revision Undated web article; Error 5, Roomba j Series and Combo 10 Max, Article 31116 revision Undated web article; Error 13, Roomba j Series and Combo 10 Max, Article 31093 revision Undated web article; Error 15, Roomba j Series and Combo 10 Max, Article 31124 revision Undated web article; Roomba j Series: Error 24, Article 31072 revision Undated web article; Error 27, Roomba j Series and Combo 10 Max, Article 31120 revision Undated web article; Error 33, Roomba j Series and Combo 10 Max, Article 31074 revision Undated web article; Error 36, Roomba i, j Series and Combo 10 Max, Article 31109 revision Undated web article; Error 46, Roomba j Series and Combo 10 Max, Article 31121 revision Undated web article; Error 68, Roomba j Series and Combo 10 Max, Article 26165 revision Undated web article; Charging Error Chart: All Roomba and Braava Models, Article 19598 revision Undated web article
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