Samsung RF23M8070SR frost in the refrigerator

Cause 1 of 3Food is blocking the vents, causing frost around the vents. Source: Troubleshooting: General, Frost, p. 69

First checkMake sure no food blocks the refrigerator vents.

Causes and checks

  1. Food is blocking the vents, causing frost around the vents. Source: Troubleshooting: General, Frost, p. 69

    1. Make sure no food blocks the refrigerator vents.
  2. The door is not closed properly, causing frost on the interior walls. Source: Troubleshooting: General, Frost, p. 69

    1. Make sure food does not block the door.
    2. Clean the door gasket.
  3. Fruits or vegetables are stored in the FlexZone and have frozen. Source: Troubleshooting: General, Frost, p. 69

    1. Do not store most kinds of fruit or vegetables in the FlexZone.

Service

If the checks above do not clear it, contact Samsung Customer Care: 1-800-SAMSUNG (726-7864), samsung.com/us/support/. United States. Source: Limited warranty (U.S.A.): contact details, p. 77

Other RF23M8070SR problems

Sources

  1. User manual, Refrigerator RF8000MC DA68-03563A (English, Spanish and French). Samsung Electronics America, Inc. Document DA68-03563A-04, revision 04, 240 pages, en. downloadcenter.samsung.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.

Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.

Applies to
RF23M8070SR. United States.
Source
User manual, Refrigerator RF8000MC DA68-03563A (English, Spanish and French), DA68-03563A-04 revision 04
Last verified
Handbook
Samsung RF23M8070SR refrigerator in Refrigerators; all Samsung handbooks