LG LRSXS2706S refrigerator is not cooling or has no power

Cause 1 of 5The display shows OFF because Display Mode is on. Source: Troubleshooting: Before Calling for Service > Cooling, p. 46

First checkTurn off Display Mode.

Causes and checks

  1. The display shows OFF because Display Mode is on. Source: Troubleshooting: Before Calling for Service > Cooling, p. 46

    1. Turn off Display Mode. See Turn off Display Mode (showroom mode).
  2. The refrigerator control is set to OFF (some models). Source: Troubleshooting: Before Calling for Service > Cooling, p. 46

    1. Turn the control on and set the temperatures. See Set the refrigerator and freezer temperature.
  3. The refrigerator is in the defrost cycle, which raises each compartment's temperature slightly. Source: Troubleshooting: Before Calling for Service > Cooling, p. 46

    1. Wait 30 minutes after the defrost cycle ends, then check that the temperature is back to normal.
  4. The refrigerator was installed or plugged in within the last 24 hours. Source: Troubleshooting: Before Calling for Service > Cooling, p. 46

    1. Allow up to 24 hours for each compartment to reach the set temperature.
  5. The refrigerator was stored for a long time or moved on its side. Source: Troubleshooting: Before Calling for Service > Cooling, p. 46

    1. Stand the refrigerator upright for 24 hours before connecting it to power.

Service

If the checks above do not clear it, contact LG Electronics Customer Information Center: 1-800-243-0000, lg.com/us/support/. United States; Canada 1-888-542-2623. Source: Maintenance: Performance Data Sheet, p. 44

Other LRSXS2706S problems

Sources

  1. Owner's Manual, Side by Side Refrigerator LRSDS2706, LRSXS2706, LRSOS2706, LRSOC2306, LRSXC2306, LHSXS2706, LRSVS2706, LRSWS2806, LLSDS2706, LY27S3240. LG Electronics Inc. Document MFL71823901, revision Rev.12_070826, 2026-07-08, 64 pages, en-US. gscs-b2c.lge.com. Listed on the manufacturer's support page. Retrieved 13 November 2026.

Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.

Applies to
LRSXS2706S. United States and Canada.
Source
Owner's Manual, Side by Side Refrigerator LRSDS2706, LRSXS2706, LRSOS2706, LRSOC2306, LRSXC2306, LHSXS2706, LRSVS2706, LRSWS2806, LLSDS2706, LY27S3240, MFL71823901 revision Rev.12_070826, 2026-07-08
Last verified
Handbook
LG LRSXS2706S side-by-side refrigerator in Refrigerators; all LG handbooks