Frigidaire GRFS2853AF ice dispenser is jammed
Cause 1 of 2Ice has melted and frozen around the auger because of infrequent use, temperature fluctuations or power outages. Source: Troubleshooting: Ice and water dispenser, p. 40
First checkRemove the ice container, thaw it and empty the contents. Clean the container, wipe it dry and put it back in position. The dispenser should operate when new ice is made.
Causes and checks
Ice has melted and frozen around the auger because of infrequent use, temperature fluctuations or power outages. Source: Troubleshooting: Ice and water dispenser, p. 40
- Remove the ice container, thaw it and empty the contents. Clean the container, wipe it dry and put it back in position. The dispenser should operate when new ice is made. See Clean the ice maker and ice bin.
Ice cubes are jammed between the ice maker and the back of the ice container. Source: Troubleshooting: Ice and water dispenser, p. 40
- Remove the ice cubes that are jamming the dispenser.
All 2 causes checked. Contact Frigidaire: 1-800-374-4432.
Service
If the checks above do not clear it, contact Frigidaire: 1-800-374-4432, frigidaire.com/. United States. Canada: 1-800-265-8352. Source: Limited Warranty, pp. 44-45
Other GRFS2853AF problems
- Ice maker is not making any ice5 causes in the manual. First: the ice maker is turned off.
- Ice maker is not making enough ice5 causes in the manual. First: the ice maker is producing less ice than expected.
- Freezer ice maker will not stop making ice2 causes in the manual. First: the ice maker bail arm is held down by a package in the freezer that has fallen against the ice maker.
- Ice cubes are freezing together2 causes in the manual. First: ice cubes are not being used frequently enough, or power was interrupted for a prolonged time.
- Dispenser does not dispense ice4 causes in the manual. First: there is no ice in the bin to be dispensed.
- Dispenser does not dispense water3 causes in the manual. First: the water filter is not seated properly.
- Water is not cold enoughThe water dispensing system is not designed to chill water.
- Water has an odd taste or odor2 causes in the manual. First: water has not been dispensed for an extended period.
- Door does not close3 causes in the manual. First: A door was closed too hard and made the other door open slightly.
- Drawers are difficult to move2 causes in the manual. First: food is touching the shelf on top of the drawer.
- Compressor does not run5 causes in the manual. First: the freezer control is set to off.
- Moisture collects on the inside of the refrigerator walls3 causes in the manual. First: the weather is hot and humid.
- Water collects on the bottom side of the drawer coverVegetables contain and give off moisture.
- Water collects in the bottom of the drawerWashed vegetables and fruit drain while in the drawer. Water collecting there is normal.
- Moisture collects on the outside of the refrigerator or between the doors2 causes in the manual. First: the weather is humid.
- Food is freezing in the fresh food compartment3 causes in the manual. First: the temperature setting is too low.
Sources
- Fridge Freezer User Manual (Complete Owner's Guide), Frigidaire Gallery French-door models. Electrolux Home Products, Inc. (Frigidaire). Document A178564051, revision 2024, 2024-09, 48 pages, en. frigidaire.bynder.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
- GRFS2853A Product Specifications, 27.8 Cu. Ft. French Door Refrigerator. Electrolux Home Products, Inc. (Frigidaire). Document GRFS2853A, revision Version 05/23, 2023-05, 3 pages, en-US. frigidaire.bynder.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.