LG DLEX3900W clothes take too long to dry

Cause 1 of 4The exhaust duct is blocked, dirty or too long, or the outside wall damper is blocked. Source: Troubleshooting: Operation, p. 52

First checkCheck the exhaust duct for debris, lint and obstructions, and check that the outside wall damper opens and is not blocked, jammed or damaged.

Causes and checks

  1. The exhaust duct is blocked, dirty or too long, or the outside wall damper is blocked. Source: Troubleshooting: Operation, p. 52

    1. Check the exhaust duct for debris, lint and obstructions, and check that the outside wall damper opens and is not blocked, jammed or damaged.
  2. The lint filter is dirty. Source: Troubleshooting: Operation, p. 52

    1. Remove the lint before every load and hold the filter up to a light to see whether it is clogged. See Clean the lint filter.
    2. With loads that make a lot of lint, such as new bath towels, pause the cycle and clean the filter during the cycle.
  3. Light and heavy items were dried together, or the fabrics are large and heavy. Source: Troubleshooting: Operation, p. 52

    1. Dry heavy items separately from light ones, and split large heavy fabrics into smaller loads of a consistent size.
  4. The load is too big, or too small for Sensor Dry to judge. Source: Troubleshooting: Operation, p. 52

    1. Divide an extra large load into smaller ones. For a very small load, add a few items for proper tumbling, or use Manual Dry.

Service

If the checks above do not clear it, contact LG Customer Information Center: 1-800-243-0000, lg.com/us/support. United States (Canada: 1-888-542-2623). Source: Limited Warranty: To Obtain Warranty Service, pp. 58, 64

Other DLEX3900W problems

Sources

  1. Owner's Manual, Dryer DL*X390**. LG Electronics Inc. Document MFL70442672, revision Rev.00, 2024-02-26, 64 pages, en-US. gscs-b2c.lge.com. Listed on the manufacturer's support page. Retrieved 12 November 2026.
  2. Owner's Manual, Dryer DL*X400** / DL*X408**. LG Electronics Inc. Document MFL70442676, revision Rev.02, 2026-06-25, 60 pages, en-US. gscs-b2c.lge.com. Listed on the manufacturer's support page. Retrieved 12 November 2026.

Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.

Applies to
DLEX3900W (variants DLEX3900B; DLGX3901W; DLGX3901B), DLEX4000W (variants DLEX4000B; DLGX4001W). United States and Canada.
Source
Owner's Manual, Dryer DL*X390**, MFL70442672 revision Rev.00, 2024-02-26; Owner's Manual, Dryer DL*X400** / DL*X408**, MFL70442676 revision Rev.02, 2026-06-25
Last verified
Handbook
LG DLEX3900W and DLEX4000W steam dryers in Dryers; all LG handbooks