Ninja AF100 Series (AF101) food did not cook
CauseFood did not cook as expected. Source: Troubleshooting Guide: My food didn't cook, p. 13
First checkMake sure the basket is fully inserted during cooking.
Causes and checks
Food did not cook as expected. Source: Troubleshooting Guide: My food didn't cook, p. 13
- Make sure the basket is fully inserted during cooking.
- Arrange the ingredients in an even layer on the bottom of the basket with no overlapping, for consistent browning.
- Shake the basket to toss loose ingredients for even crispiness. See Shake the ingredients during cooking.
- Adjust the cook time and temperature with the up and down TIME or TEMP arrows; both can be adjusted at any time.
Service
If the checks above do not clear it, contact Ninja Customer Service: 1-877-646-5288, ninjakitchen.com/support. North America. Source: One (1) Year Limited Warranty: How to get service, p. 14
Other AF100 Series (AF101) problems
- The screen went blackThe unit is in standby mode.
- Food is burnedFood is burned.
- Ingredients blow around while air fryingThe fan from the air fryer occasionally blows lightweight foods around.
Sources
- AF100 Series Air Fryer Owner's Guide. SharkNinja Operating LLC. Document AF100Series_IB_MP, revision REV_Mv10, 14 pages, en. support.sharkninja.com. Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.